Customer Service and Sales Associate

Job Description

Job Description

Location: Orlando, FL
Job Type: Full-Time
Schedule: Monday-Friday, 8:30 AM - 6:00 PM

We're hiring a friendly, motivated  Customer Service and Sales Associate to join our Orlando team. This is an entry-level, customer-facing position. The ideal candidate is someone who enjoys meeting new people, communicating with customers, and working in an energetic team environment. We provide paid training to help new team members learn our products, customer-service standards, and sales process.

Customer Service and Sales Associate Responsibilities: 

• Speak with customers in person and provide friendly, professional service
• Explain available products, services, promotions, and account options
• Ask questions to understand each customer’s needs
• Recommend appropriate products or services
• Assist customers throughout the enrollment or purchasing process
• Answer questions and resolve basic customer concerns
• Maintain accurate customer and sales information
• Work toward individual and team sales goals
• Participate in paid training, coaching, and team meetings
• Represent the company and its clients professionally

What We’re Looking For

• Strong communication and interpersonal skills
• A positive, dependable, and professional attitude
• Confidence speaking with customers face to face
• Willingness to learn and accept coaching
• Ability to work both independently and as part of a team
• Reliable attendance and punctuality
• Customer service, retail, hospitality, restaurant, or sales experience is helpful but not required
• Ability to work on site in Orlando, FL