Data Entry Clerk/Customer Support

The Opportunity The Customer Support Health Coach exists to help people find their unique path to healing while representing the best of BIORAY’s human-centered approach to customer care. Full-time The Customer Support Health Coach is: Human-Centered Guide - you meet people where they are and help them move forward with clarity and care. Trusted Educator - you explain products, protocols, and wellness concepts accurately and responsibly. Accountable Steward - you document, elevate, communicate, and receive orders with precision to protect customers and the brand. We are Bioray, a 35-year leader in natural wellness, blending traditional Chinese herbal medicine with modern innovation. Our mission is to empower individuals and families to take charge of their health organically, offering cutting-edge detox formulas, pet and dental health solutions, and more. We commit to research and development, pioneering high-quality, nature-backed supplements that improve lives. Our dynamic, people-first culture fosters collaboration, authenticity, and professional growth. Join us at Bioray to contribute to innovation, growth, and meaningful contributions to people and community. What the Role Entails This seat owns day-to-day customer and practitioner interactions related to health guidance and BIORAY product use. Core Responsibilities Customer and Practitioner Support Personalized Plan Development Education and Resources Order Entry and Assistance DocumentationCommunication Adverse Reporting Customer Outreach Role Requirements Ability to work in an in-office environment Ability to sit and work at a computer for extended periods Proficiency using phone, email, and digital messaging platforms Comfort documenting interactions in CRM or ticketing systems Foundational knowledge of BIORAY products and internal training materials (or ability to complete required training) Why You’ll Love It Your work directly helps people navigate their healing journey. You represent BIORAY’s most human and values‑driven function. You operate with clear standards, boundaries, and support. You grow into deeper mastery while helping others succeed. You are part of a team that prioritizes integrity over ego. Call to Action If you’re grounded, curious, and committed to helping people with care and clarity, we’d love to hear from you. #J-18808-Ljbffr