Dispensary Associate

Role Overview The Dispensary Associate at Greenleaf Apothecaries is responsible for interacting with, educating, and advising customers face‑to‑face and over the phone. The role includes cash and point‑of‑sale transactions, record‑keeping, inventory assistance, and compliance with state regulations. Responsibilities Provide excellent customer service to all customers, communicating positively in person and on the phone. Accurately process all point‑of‑sale transactions and verify order accuracy. Resolve customer inquiries professionally, escalating to management when necessary. Perform end‑of‑day closing procedures in the POS system and investigate any variances, reporting findings to the closing manager. Comply with standard operating procedures, state regulations, and company policies, maintaining patient confidentiality. Maintain a clean and organized working environment and assist the team in sanitizing work areas and tools. Other duties as assigned. Requirements Proficient verbal and written communication skills. Dependable team player with a strong work ethic, able to work 2–3 Saturdays per month. Experience in a fast‑paced customer service role preferred. Medical marijuana knowledge a plus. Computers and Technology Proficient in Microsoft Word, Excel, PowerPoint, and Outlook. Ability to learn and accurately use the company’s point‑of‑sale and patient data management software systems. Schedule & Work Environment Night and weekend availability required. Subject to change as business needs. Must be able to work quickly but efficiently while maintaining product integrity, lift up to 50 lbs (with assistance for heavier weights), stand for extended periods, and adhere to facility hygiene requirements. Benefits Full benefit package including medical, dental, vision, 401(k), pet insurance, life insurance, short‑ and long‑term disability insurance, paid time off, holidays, and other paid leaves of absence. E-Verify Participation Notice This employer participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm authorization to work in the U.S. Code of Conduct and Equal Opportunity Statement All employees are expected to represent the values and maintain the standards contained in the Code of Conduct. Greenleaf Apothecaries is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected veteran status. If you need assistance with completing an online application due to a disability, please send a request to View email address on click.appcast.io with "Accommodation Request" in the subject line. #J-18808-Ljbffr