Sales Manager
$70k - $85kRITALKA Inc
Sales Manager
Showcase your skills with an established, yet growing, company that's been in business for over 25 years! At RVI, we offer exciting, challenging work tailored to your strengths, along with opportunities to make an impact. Learn more about us and apply today!
Starting pay range, in accordance with applicable experience: $70,000 to $85,000
BENEFITS & PERKS: Medical, Dental, & Vision Insurance; HSA/FSA options, Accident & Critical Illness Insurance; Short- and Long-Term Disability; 401(k) with Employer Match; Term Life Insurance; Employee Assistance Program; Employee-of-the-Month and Year, On-site Welding Training and Certifications; RITALKA University; Employee Luncheons; Family Company Picnic; Community Volunteering
The Sales Manager is responsible for driving revenue growth through hands-on sales leadership, new business development, customer relationship management, and the coaching and development of Account Executives. This role balances individual sales activity with team leadership, ensuring consistent prospecting, follow-up, strong customer relationships, and accountability for sales results.
As the Sales Manager, your responsibilities and essential job functions include:
Sales Leadership and Team Development
- Provide ongoing training in prospecting, qualification, quoting, negotiation, objection handling, follow-up, and closing business.
- Address performance concerns directly and constructively, communicate expectations, and hold team members accountable.
- Prospect and develop new business opportunities through cold calling, outreach, referrals, networking, and industry research.
- Maintain a sales pipeline while supporting Account Executives in building their pipelines.
Account Management and Customer Relationships
- Manage assigned strategic and existing customer accounts to maintain relationships, grow revenue, and identify additional opportunities.
- Participate in customer meetings, travel with Account Executives, and provide support for opportunities, negotiations, and customer concerns.
- Ensure timely and professional customer communication, including quote follow-up, purchase order requests, delivery coordination with internal teams, and resolution of sales-related concerns.
- Maintain regular contact with key accounts to understand customer needs, anticipate future demand, and pursue repeat and long-term business.
Sales Execution and Process Management
- Ensure accurate and consistent maintenance of sales trackers, customer records, opportunity status, activity history, and follow-ups.
- Review RFQs, estimates, bids, and proposals for accuracy.
- Follow established company policies for pricing, discounts, payment terms, quote approvals, and customer commitments.
Reporting, Travel, and Collaboration
- Provide sales updates, including pipeline updates, prospecting activity, customer concerns, team performance, and progress toward goals.
- Travel approximately 25% of the time for client meetings, customer visits, joint Account Executive calls, trade shows, and other business development activities.
- Represent RVI professionally at customer meetings and trade shows.
- Collaborate with company leadership and internal departments to support customer requirements, resolve sales-related challenges, and achieve company objectives.
JOB REQUIREMENTS AND STANDARDS:
- Demonstrated ability to lead, coach, and hold sales professionals accountable for performance and results.
- Proven ability to prospect, cold call, develop new business, negotiate, overcome objections, and close B2B sales.
- Strong customer relationship management, communication, presentation, and problem-solving skills.
- Ability to address difficult conversations and performance concerns directly, professionally, and constructively.
- Strong organizational skills, attention to detail, and ability to manage multiple accounts and opportunities.
- Ability to interpret sales reports, analyze pipeline activity, sales forecasts, and performance data.
- Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint, and the ability to maintain accurate sales tracking records using company tools.
- Ability to collaborate effectively with leadership and cross-functional teams, including Engineering, Supply Chain, Production, and Operations.
- Willingness and ability to travel approximately 25% of the time.
- Bachelor's degree preferred in business, marketing, or a related field.
- Three or more years of sales experience, with sales leadership or team coaching experience preferred.
- Experience selling to equipment manufacturers or in manufacturing, electronics, electrical components, wire harnesses, or other technical B2B industries preferred.
OR Any combination of education and experience that would provide the required skill and knowledge for successful performance would be acceptable.
Many tasks include their own work and/or the review of work of others in the department. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
RVI Overview
When it comes to recruiting, many companies focus on an applicant's faults - what doesn't fit, what experience they don't have, etc. Our philosophy is different in that we are actively looking for a reason to hire someone. RVI is a full-service provider that offers electronic repair, test, and intelligent inventory management solutions. At RVI, we strive to embrace those who respect, honor and value relationships. This is a tenant upon which we base all our business decisions. We strongly believe that in order to achieve success for both RVI and our clients, a valued partnership, based on integrity, is critical.
Why You Should Apply Here
RVI is a family-owned company that focuses on creating jobs in rural communities in the upper Midwest; purposefully deciding to create jobs away from the chaos of larger metro areas. Our company values help to foster strong relationships with not only our employees and customers, but also our communities. We take pride in finding careers that fit the person rather than a person to fit a job which allows us all to do extraordinary things with ordinary people.
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
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