Shuttle Driver

Shuttle Driver

At Ko-Kwel Casino Resort, we know the best experiences start with a warm welcome. Whether you're arriving for a relaxing getaway or clocking in for your shift. Here, hospitality is personal, teamwork is real, and people genuinely look out for one another. When you join our team, you're stepping into a workplace where you can learn, grow, and take pride in creating memorable moments across the entire property. We bring energy, heart, and professionalism to everything we do, by building not only unforgettable guest experiences, but a workplace we're proud to call our own.

Be part of a team that's shaping one of the premier destinations for gaming and hospitality. A place where guests and team members alike feel right at home on Oregon's beautiful southern coast and beyond.

Why This Job Matters

Be the first and last smile our guests see! This role is all about creating a welcoming, worry-free experience by greeting, assisting, and safely transporting guests to and from the casino and other designated locations. Along the way, you'll share resort highlights, answer questions, and ensure every ride feels like part of the entertainment.

What You Bring To The Table

• Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
• Safely transport guests to and from the casino and other designated locations while providing a friendly, welcoming experience.
• Complete pre- and post-trip inspections of the shuttle and promptly report any concerns to your supervisor.
• Keep the shuttle fueled up and ready to roll at all times.
• Track and record the number of guests transported during your shift.
• Stay in the know on casino promotions, dining specials, and resort events, and share them with guests in orally and in writing in an upbeat and informative way.
• Provide directions and answer guest questions with professionalism, enthusiasm, and local knowledge.
• Lend a hand with luggage or belongings, making sure guests feel well cared for.
• Assist guests safely on and off the shuttle with a helpful attitude.
• Maintain the shuttle's interior and exterior so it's always clean, comfortable, and guest-ready.
• Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)

Must-Haves, Nice-To-Haves, And Maybe Some Bonus Points

• Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.
• HS Diploma or GED preferred.
• Six (6) months of prior experience working in a hospitality related position required; this can include volunteer work. Transportation experience helpful.
• Must have a valid Oregon Driver's license with a minimum of five (5) years of licensed driving experience with an acceptable record and the ability to be insured through Ko-Kwel Casino Resort's insurance program.
• Proven track record of excellent interpersonal skills.
• Ability to work in a team environment.
• Excellent verbal and written communication skills.
• Must pass and remain in compliance with any drug testing practices as a matter of safety; this includes testing negative for cannabis/THC.
• Comfortable communicating clearly and positively with both guests and teammates

Physical Stuff To Know

We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you. You'll need to be available to work weekends, holidays, and evenings when we are busy. While performing duties of this position, employee is required to sit for extended periods, and frequently walk, and use hands to; finger, handle, or feel objects, tools, or controls. Ability to lift up to 40 pounds on occasion. Work in all environmental conditions including but not limited to; weather, noise and airborne particles. Ability to sit in driving position for long periods. It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. Just a heads-up-the casino environment may expose you to secondhand smoke. This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do.

Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.