Operations Manager

Build Strong Teams. Deliver Exceptional Results. Improve Essential Infrastructure. Duke's is seeking an experienced Operations Manager to lead operational performance across assigned region. This is an onsite position located in Plymouth, Michigan. As the Operations Manager, you will guide field crews, project managers, coordinate people and resources, strengthen customer relationships, and ensure projects are completed safely, efficiently, profitably, and to a high standard. Underground infrastructure industry experience is required. In this role, you are responsible for three criticial areas: 1) Operational Leadership & Project Execution, 2) Workforce, Safety, & Resource Management, and 3) Customer, Financial, & Business Performance. You will: Lead project managers and field leaders, setting clear operational priorities and performance expectations Ensure projects are properly staffed and resourced and are delivered according to safety, scope, schedule, budget, quality, and customer requirements Monitor production, labor and equipment utilization, customer satisfaction, safety, and financial performance Resolve staffing, scheduling, equipment, project, and customer issues before they affect results Plan workforce and equipment needs across multiple projects and locations Recruit, onboard, coach, and develop employees, managers, and future operational leaders Champion a strong safety culture and ensure compliance with company policies, regulatory requirements, audits, inspections, and incident follow-up Drive consistent use of Duke’s operating standards, company procedures, and corrective actions across all projects and locations Build productive customer relationships and serve as an escalation point for operational concerns Partner with Sales, Safety, Fleet, Finance, and Shared Services to support growth, forecasting, and business priorities Identify opportunities to improve profitability, consistency, efficiency, and execution Perform other duties as assigned Why Duke's? We offer a safety-focused team environment Weekly paychecks Company vehicle Medical, dental, and vision Insurance options with HSA and FSA plans available Company-paid basic life, AD&D, and disability Insurance; supplemental options available for purchase Company-paid holidays and paid time off (PTO) Safe Harbor 401K Retirement Savings Plan with up to 4% company match and immediate vesting in company match Employee Assistance Program (EAP) Career advancement opportunities with access to online learning Employee Recognition and Rewards Program Employee discounts program Duke's reserves the right to offer the selected candidate a salary or wage that's commensurate with the market, qualifications, experience, education, skills, training, certifications, and/or seniority. Duke's is a Drug-Free Workplace. Equal Opportunity Employer Duke's Root Control, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sexual orientation, national origin, disability status, marital status, genetics, protected veteran status, gender identity or expression, amnesty, or any other protected classes in accordance with applicable federal, state and local laws. Duke's Root Control, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Let us know how we can support you. #J-18808-Ljbffr Duke's