Senior Human Resources Business Partner

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What's Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title: Senior Human Resources Business Partner

Location: Richmond, VA

What we're looking for:

Dover Food Retail is looking for a Senior Human Resources Business Partner, who will function as a trusted business partner and coach for department leadership and an advocate for front-line employees. The Senior Human Resources Business Partner will be responsible for partnering with leadership to attract, develop & retain employees, create an environment of trust and positive employee relations, foster an environment of open two-way communication, and drive a safety culture within the site.

What you'll be responsible for in this role:

For assigned client groups:

• Serve as a trusted business partner and coach for frontline leadership.

• Observe and provide feedback to leaders on how they can be more effective in communicating priorities, setting expectations, providing resources, removing barriers to success, giving feedback (both good and bad), recognizing great performance and holding employees accountable when their performance is not meeting expectations.

• Manage the staffing process for both full-time and temporary resources.

• Manage the annual performance management and merit increase process for assigned client groups.

• Partner with department leadership to determine employee training needs and develop, coordinate and/or conduct training.

• Manage onboarding and exit processes.

• Conduct investigations as required to address employee complaints, violations of policies or concerns related to the ADA, EEOC, Title VII, ADEA, etc.

• Partner with leaders to develop and implement strategies to drive positive employee relations and effective 2-way communication.

• Be a trusted employee advocate for front line employees; serve as the first point of contact for employees for all HR-related issues and questions.

• Be a constant visible presence with assigned client groups to maintain a pulse of the organization and provide feedback and recommendations to department leadership. Strong commitment to spending time on the floor consistently, participating in GEMBA walks, kaizens, and other events. May require flexible hours to ensure coverage of all shifts.

• Lead HR process improvement initiatives as assigned; work with other members of the HR team to create and implement consistent HR processes, practices and policies (onboarding, exiting, staffing, attendance, etc.)

• Cross-Train with HR Administrator on transactional processes, serve as emergency backup

• Demonstrate advanced-level knowledge of principles, practices and procedures in areas such as recruitment, employee and/or labor relations, workers compensation, payroll, compensation and benefits, and managing business partnerships with cross-functional groups.

• Anticipate and plan for long-term human resource needs and trends in partnership with business management

• Serve as HR lead for local Business Leadership in absence of HR Manager

What are the basic qualifications?

• Bachelor's degree in human resources or related field

• Minimum five (5) years of relevant experience as an HR Specialist, Generalist, or comparable role

What are the preferred qualifications?

• Demonstrated knowledge of employment and labor laws and regulations.

• Three years' experience providing HR administrator/generalist support in a production / manufacturing environment.

• Demonstrated leadership, coaching, and facilitation skills.

• Demonstrated ability to partner with employees at all levels of an organization.

• Excellent communications skills, both oral and written.

• Demonstrated ability to manage competing priorities in fast-paced and rapidly changing environment.

To be a great fit for the role:

Knowledge & Expectations - Requires working knowledge of computers with proficiency in Microsoft Office applications. Oracle experience a plus.

Language Skills - Good communication skills both written and verbal. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability - Ability to solve practical problems. Must have a bias for action and ability to make decisions.

Physical Demands - While performing the duties of this job, the employee is frequently required to sit and talk or hear. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment -The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It's our values that define Dover to all our key audiences: our shareholders, customers, prospective employees and especially ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It's our unwavering commitment to maintaining our values that defines who we are as a Company.

• Collaborative Entrepreneurial Spirit

• Winning Through Customers

• Respects and Values People

• Expectations for Results

• High Ethical Standards, Openness, and Trust

What's in it for you?

• Medical, Dental, and Vision

• 401k Retirement Plan

• Flexible Spending

• Paid Holidays

#LI-TM2

Pay Range: USD 69000 - 124000 AnnuallyThis position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.This position is eligible to earn commissions based on performance metrics and other criteria outlined in our applicable commissions plan.We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.


Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact View email address on click.appcast.io for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.