IT Project Manager & Scrum Master

We are seeking a Senior Project Manager to support enterprise services and digital analytics initiatives, driving multiple concurrent projects while ensuring alignment across cross-functional teams. This role requires strong organizational leadership, stakeholder management, and the ability to operate in a fast-paced, Agile environment.

Key Responsibilities

• Manage 4–5 concurrent, medium-to-large cross-functional projects, ensuring delivery within scope, timeline, and quality expectations while balancing competing priorities
• Lead Agile ceremonies and apply Scrum methodologies to drive execution, remove blockers, and maintain team momentum across initiatives
• Own project communications, including status reporting, executive-ready PowerPoint presentations, meeting recaps, and clear tracking of action items, risks, and dependencies
• Coordinate across enterprise service teams and broader business stakeholders, ensuring alignment, prioritization, and efficient resource utilization across shared initiatives
• Identify and manage project dependencies, proactively flag risks, and drive resolution through collaboration and escalation when needed
• Facilitate and lead meetings with cross-functional teams and senior leadership, ensuring clear outcomes, accountability, and follow-through
• Act as a strategic partner to stakeholders by asking thoughtful questions, challenging assumptions, and confidently pushing back when priorities or capacity constraints require reevaluation
• Maintain and continuously update project documentation, ensuring accuracy, organization, and visibility into progress and deliverables

Key Initiatives & Focus Areas

• Support HIPAA compliance expansion projects, including transitioning digital analytics platforms from Google to HIPAA-compliant tools (e.g., Amplitude)
• Partner with digital analytics teams to ensure proper tracking, measurement, and reporting of key metrics across customer-facing portals
• Contribute to business continuity planning, including coordination with global/overseas teams

Tools & Technology

• Microsoft Office Suite (PowerPoint, Excel, Word, Outlook) – strong emphasis on executive-level PowerPoint presentations
• Project and visualization tools such as Lucid (Lucidchart) and Tableau
• Familiarity with analytics platforms and data tracking frameworks

Qualifications

• 5–8+ years of experience in project management, IT, or related fields (Scrum Master experience strongly preferred)
• Proven ability to manage complex, cross-functional projects without requiring deep subject-matter expertise
• Strong communication and executive presence, with experience presenting to C-level stakeholders
• Experience supporting enterprise-wide initiatives and shared service teams
• Highly organized, detail-oriented, and able to navigate ambiguity while driving results
• Experience in insurance or regulated industries (e.g., HIPAA) is a plus, but not required

Leadership & Impact

• Build strong cross-functional relationships and foster collaboration across teams
• Mentor junior team members and contribute to improving project management best practices
• Serve as a key driver of organizational alignment, ensuring teams are focused on the highest-impact priorities

This role is ideal for a proactive, detail-oriented project manager who thrives in a dynamic environment, enjoys bringing structure to complexity, and is confident collaborating with senior stakeholders to drive strategic outcomes.