CX Strategy Director: Elevate Healthcare Customer Journeys
PHM
PHM, a leading health media agency, seeks a Director of Customer Experience to lead customer insights and strategy across assigned accounts. You will guide Insights and Strategy, mentor talent, and partner with Planning, Analytics, Media, Data, Creative, and Client teams. The role requires 8+ years in CX/strategy with pharmaceutical agency experience preferred; strong communication and storytelling; responsibilities include developing omnichannel experiences for HCP and DTC audiences and #J-18808-Ljbffr PHM
Vacancy posted 1 day ago
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