Assistant Store Manager

Assistant Store Manager

At Sprouts Farmers Market, the Assistant Store Manager is responsible for directing all business processes at their assigned store and delivering positive results. The Assistant Store Manager must be competent in all departments, both perishable and non-perishable, to ensure the team executes all programs and processes to drive sales and efficiency. They inspire and motivate a team committed to providing superior customer service in a fast-paced and friendly environment in compliance with company safety, labeling, health, and weights and measures standards. They also oversee the entire store in the absence of the Store Manager. This role is responsible for driving store sales, team member engagement, and robust customer advocacy through strong, dynamic leadership to create success in people, processes, partners, and performance.

Overview of Responsibilities

- Positively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values.

- Develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members.

- Lead a team of approximately ten people (all Department Managers and Receivers) with courtesy, respect, integrity, and care.

- Motivate and develop the management team by embracing, leading, advocating, and consistently modeling our Sprouts leadership behaviors.

- Celebrate store successes and identify/address opportunities for perpetual improvement.

- Consistently evolve customer satisfaction by positioning and teaching team members to exceed customer expectations.

- Demonstrate advanced product knowledge when assisting customers and training store team members.

- Communicate expectations, policy changes, new initiatives, and product knowledge.

- Provide and receive constructive feedback and direction for effective communication and collaboration within store teams and store support area partners.

- Confidently and effectively address emergencies, crises, equipment failures, and resolve any issues that arise with a sense of urgency.

- P&L ownership - manage inventory, labor, and expenses at optimum levels and meet targets as a rate to sales.

- Maintain compliance with all safety and food safety recommendations and requirements, as measured through Ecolab and PCR audits.

- Identify any safety, security, and loss prevention concerns and address with the BPS team to resolve.

- Ensure federal, state, and company regulations and standards are met or exceeded, including laws, regulations and standards related to labor, health, safety, and sanitation, in order to maintain a safe and clean work environment for employees and customers, to ensure compliance with all legal and Company requirements.

- Drive sales growth and store experience execution anchoring on Educate and Enrich standards to include consistent 8+ store conditions, ad directives, top item knowledge, and department schematics.

- Master and create an obsession around top item in stock conditions in all departments through effective fresh item management, perpetual inventory, and computer assisted ordering.

- Oversee inventory management, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise with particular attention paid to code dates and sanitation.

- Oversee invoicing from our distribution centers and vendors. Report discrepancies to the appropriate supplier as needed.

- Lead Receivers and backroom organization, cleanliness, and safety.

- Help build and maintain displays on the sales floor, compliant with company programs and standards.

- Verify all products are fresh, labeled, and priced accurately.

- Oversee price changes and remain up to date on sale prices.

- Exercises independent judgment and discretion in supervising Department Managers and assigned team members, including directing work, evaluating performance, coaching leaders, assigning responsibilities, identifying development opportunities, and making recommendations regarding hiring, promotion, discipline, and termination decisions.

- The ASM's recommendations regarding employment decisions, performance management, leadership development, corrective action, and staffing matters are regularly relied upon by store leadership in making personnel decisions.

Qualifications

- Be at least 21 years of age.

- Have a high school diploma or equivalent, a degree in business management, marketing, retailing, communications, advertising, or related field preferred.

- 1-3 years of retail experience; or an acceptable combination of education and experience.

- Have demonstrated success leading non-perishable and perishable department operations with integrity, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performance appraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, and merchandising.

- Professional communication skills, both written and verbal, along with attention to detail, analytical, and solution-focused decisiveness.

- Be proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.

- Be flexible to work a schedule that changes based on business needs, including nights, weekends, and holidays.

- Have and maintain Food Safety certification.

- Able to lift 60 pounds between 15 inches and 70 inches above the ground, lifting heavier items is required occasionally.

- Pushing and pulling racks and U-boats of merchandise is common throughout a typical day. Push and pull force required ranges from 80 pounds to 100 pounds.

- Stand on hard surfaces continuously, walk up to 2 miles, reach vertically to access upper levels, and transfer items horizontally.

- Wear PPE consistent with the task assignment, including but not limited to non-slip, closed-toe shoes, long pants, and gloves (latex and or cut-resistant).

- Tools and equipment used include, but are not limited to, phone, computer, mouse, keyboard, ovens, freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, and pallet jacks.

Benefits

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

- Competitive pay

- Sick time plan that you can use to support you or your immediate families health

- Vacation accrual plan

- Opportunities for career growth

- 15% discount for you and one other family member in your household on all purchases made at Sprouts

- Flexible schedules

- Employee Assistance Program (EAP)

- 401(K) Retirement savings plan with a generous company match

- Company paid life insurance

- Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility requirements may apply for the following benefits:

- Bonus based on company and/or individual performance

- Affordable benefit coverage, including medical, dental and vision

- Health Savings Account with company match

- Pre-tax Flexible Spending Accounts for healthcare and dependent care

- Company paid short-term disability coverage

- Paid parental leave for both mothers and fathers

- Paid holidays

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to transfer the money you've already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday.

You can learn more by visiting

Why Sprouts

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

At Sprouts, we're committed to fostering an inclusive, respectful, and caring workplace culture. Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth. Every team member is welcome to join one or more of our five groups:

- Inspiring Women at Sprouts

- Rainbow Alliance at Sprouts

- Sabor at Sprouts