Desktop Engineer

Tata Consultancy Services seeks a seasoned EUC/Desktop Operations lead to oversee daily L1/L2 support across all user locations in the United States. You will drive incident and service request resolution within SLAs, mentor teams, and coordinate with IT leadership and vendors to deliver reliable desktop services. Strong expertise in SCCM/Intune, AD, O365/M365, Windows/MacOS, and ITSM tools is required. The role emphasizes KPI-driven performance, security compliance, and continuous improvement. #J-18808-Ljbffr