Wellness Group Programs Coordinator

Imagine an environment where balance, mindfulness, and care aren’t just words, but the way we live and work every day. At Miraval Austin Resort and Spa, you’ll be surrounded by natural beauty, supported by colleagues who value empathy and respect, and encouraged to grow personally and professionally. We are seeking a Group Programming Coordinator to support group sales and ensure seamless coordination of group programs and events. This role serves as the main contact for corporate clients and group organizers, delivering exceptional service throughout the booking and onsite experience. Responsibilities Serve as primary contact for group and corporate clients. Support clients with schedules, itineraries, billing and logistics. Coordinate with internal teams to execute group programs. Maintain accurate records of sales activity and client communication. Deliver excellent customer service before, during, and after group stays. Effectively communicate Miraval Austin programming and ethos. Work onsite with flexibility between client calls and operational needs. Support daily operations with schedule adjustments, point of sale, reporting, and providing assistance to colleagues when needed. Work directly with guests onsite on changes to their schedule. Key Requirements Sales experience preferred, ideally in hospitality or tourism. Strong communication, organization, and relationship-building skills. Ability to manage multiple priorities independently. Proficiency in Microsoft Office; willingness to learn Resort Suite, Envision, and other CRM systems. Passion for wellness and hospitality. Flexible availability, including evenings, weekends, and holidays. Ability to lift up to 30 lbs. Previous resort experience preferred. Benefits Paid 8‑hour experiences at Miraval twice per year. Up to $1,000 in Wellbeing or Tuition Reimbursement. Discounted and complimentary Hyatt hotel nights. Medical, prescription, dental, and vision insurance on day 30 of employment. 401(k) with company match. Generous paid time off program. Paid family bonding time and adoption assistance. Complimentary daily colleague meals. Employee stock purchase plan. Access to resort facilities including spa services, programs, hiking trails, and fitness center. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #J-18808-Ljbffr Hyatt Group