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Overnight IRD Server

Shopping Center Management d b a Turnberry Associates

General Summary of Duties :

IRD Server is responsible for delivering food and beverage orders to guests and ensure correct and prompt delivery. Additionally, responsible for answering guest calls placing orders for In Room Dining and ringing them in the system for production. Responsible for preparing the check and delivering to each guest while following all proper cash, credit, and room charge procedures and to respond to guest requests regarding tray pick up/removal.

Examples of Duties (includes but is not limited to the following):
  • Become familiar with all menu items, wine, and spirits.
  • Deliver food and beverage orders to guests and ensure correct and prompt delivery
  • Observe guests to respond if additional service is required.
  • Prepare check and deliver to guests when finished.
  • Clear, clean, reset, and maintain station during shift.
  • Follow all proper cash, credit card, and room charge procedures.
  • Answering the telephone and take the guest order/request in a timely manner
  • Dispense the order/request to the appropriate staff using the proper procedure and systems
  • Compute bill and operate cash register
  • Make change, cash checks, issue receipts for delivery
  • Handle credit transactions
  • Ensure accuracy of collection and disbursement of money
  • Perform additional duties and projects as assigned
Position Requirements:
  • Knowledge of the basic functions of food operations
  • Knowledge of all liquor laws and regulations concerning service of alcoholic beverages
  • Working knowledge of acceptable standards of sanitation and proper chemical usage
  • Ability to perform basic math skills
  • Ability to handle money and make correct change
  • Comprehension of POS system
  • Ability to speak, read, write and understand English
  • Professional demeanor appropriate for a luxury environment
Education:
  • High School education or equivalent
Vacancy posted 1 day ago
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