Inside Sales Representative

Job Description

Job Description

We are looking for a motivated Inside Sales Representative to join a team on a contract basis. In this role, you will support customers throughout the sales process by handling inquiries, preparing order documentation, and helping ensure products are delivered accurately and on time. This position offers a steady Monday through Friday schedule, competitive hourly pay, and the potential to grow into a longer-term opportunity.

Responsibilities:
• Manage incoming sales activity by preparing customer orders, pricing details, quotations, and billing documents with a high level of accuracy.
• Respond to customer questions about products, availability, and costs while delivering clear and attentive service.
• Develop strong working relationships with customers by providing timely follow-up and consistent communication.
• Address concerns or service issues promptly and work toward practical solutions that support customer satisfaction.
• Partner with warehouse and operations staff to help coordinate efficient and accurate order fulfillment.
• Maintain organized and up-to-date customer files, sales records, and related documentation.
• Track open inquiries and potential sales opportunities to encourage continued business and timely resolution.
• Assist with counter sales support and routine administrative tasks needed for daily branch operations.• Prior experience in inside sales, customer service, counter sales, or a similar customer-facing role is preferred.
• Strong verbal and written communication skills with the ability to interact effectively with customers and internal teams.
• Ability to manage multiple priorities and stay productive in a fast-moving work environment.
• Comfort using computers, order entry platforms, and standard business software.
• High attention to detail and solid organizational skills when handling orders and records.
• Detail-oriented attitude with a customer-focused approach to service and problem-solving.
• Dependable attendance and a consistent work ethic are essential for success in this role.