Field Service Manager

Field Service Manager

Reports To: Mitigation Manager

What Does A Field Service Manager With Paul Davis Do?

Serve others within your community in their time of need

Make a difference for others that have had a disaster strike their property

Work hard and take pride in completing projects (i.e. mitigating flood and fire damage)

Be empathetic and show a sense of urgency while communicating through modern technology

Why Join The Team?

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider our Field Service Manager are on the front lines of restoring their communities by being first on site after disasters strike (i.e. floods, fires) and will be leading the mitigation effort to restore the property.

Values

Deliver what you promise

Respect the individual

Have pride in what you do

Practice continuous improvement

Vision

To provide extraordinary care while serving people in their time of need

Mission

To provide opportunities for great people to deliver Best in Class results

Why The Team Needs You?

Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others.

Team Compensation And Benefits

• Leadership development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
• Monthly cross-training opportunities to advance your career
• Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
• Paid training
• Health, dental and vision insurance
• Bonus program for performance
• Referral program
• Great culture and team dynamic
• Hourly pay: $18.00 to $25.00/hour based on experience and certifications

Team Qualifications (Requirements)

• Desire to join a world-class team and contribute a positive attitude
• Dedication to customer service
• Fluent in English
• Valid driver's license with a clean record
• Have the ability to work nights/weekends and overtime, if needed
• Ability to lift 75 LBS frequently
• Desire to continually learn new things

Role On The Team (Job Responsibilities)

• High level performance of water mitigation, tarping, board up, mold remediation, asbestos/lead abatement and carpet cleaning/reinstallation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager.
• Focus and dedication to providing excellent customer service.
• Maintain a clean, properly stocked and organized truck and maintain all company equipment.
• Be accessible by phone and participate, as necessary, in the on-call schedule.
• Assist in warehousing and facility related tasks when necessary.
• You will assist other team members as you see opportunities arise and be a leader for the team when needed.

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.