Master Automotive Technician

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To be a team member of the Driven by Dobbs family, you must be dedicated to supporting the company’s mission, vision, and values.

Our Mission

To be the leader in the automotive tire and service aftermarket industry in every market where we operate by providing premier service to our guests.

Position Title

Master Technician

Position Overview

Driven by Dobbs brings together Dobbs Tire and Auto Centers and Conrad’s Tire Express & Total Car Care . Founded in 1976 and 1969 respectively, our family of brands has grown into a rapidly expanding, multi-market automotive service organization.

By 2026, we will operate across eight states , with continued growth ahead. Across all locations, we provide a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair.

Our investment in training, development, safety, and team wellbeing empowers our people to deliver exceptional service every day. Rooted in a culture that extends beyond the shop, we proudly support local organizations and charities in the communities where we live and work.

Qualifications & Ideal Candidate

• Drive and reliability
• A desire to learn
• Speed of execution
• Strong attention to detail

Roles and Responsibilities

• Diagnose and repair vehicles accurately, efficiently, and to a high standard.
• Perform advanced removal, replacement, and diagnostic work on systems including:
• Emission control systems
• Computerized electrical and ignition systems
• Anti-lock brakes
• Cruise control
• Drivability concerns
• Automatic transmissions
• A/C systems
• Four-wheel drive components
• Train and mentor service department team members.
• Assist location managers with daily operations, including:
• Pricing work orders
• Shop organization
• Perform duties of all Technician roles as needed.
• Adhere to all safety regulations and procedures at all times.
• Operate diagnostic and repair equipment, including:
• Scan tools
• DSO
• Other required service tools
• Maintain personal and company-provided tools.
• Perform additional tasks as needed to ensure excellent customer service and smooth shop operations.

Success Factors

• Strong belief in safety – being safe 100% of the time is the expectation
• Alignment with company mission, vision, and values
• Strong work ethic with a results-driven mindset
• Team-oriented with the ability to adapt to diverse team members
• Ability to thrive in a fast-paced, high-volume environment
• Excellent verbal and written communication skills
• Strong time management, accountability, and prioritization skills
• Organized, solution-oriented, and proactive problem solver
• Self-motivated and goal-oriented
• Strong critical thinker with high attention to detail
• Highly customer-centric with strong relationship-building skills
• Advanced and repair techniques
• Standard automotive diagnostic tools and equipment
• Ability to guide, train, and support junior technicians and service staff
• Read and interpret safety rules and procedure manuals
• Write routine reports and correspondence
• Communicate effectively with customers and team members
• Perform basic calculations, compute rates, ratios, and percentages, and interpret graphs
• Fast-paced automotive service setting
• Frequent exposure to varying temperatures
• Regular contact with automotive chemicals (solvents, lubricants, fluids)
• Extended periods of standing, bending, and lifting tires or equipment
• Strict adherence to safety procedures and PPE requirements
• Team-oriented environment requiring reliability and effective communication
• Strong attention to detail and commitment to quality service

Experience and Education

• Minimum 5 years of automotive repair experience
• Certified Master Technician with advanced diagnostic and repair expertise
• ASE Certifications in one or more of the following:
• Brakes
• Heating & Air Conditioning
• Refrigerant Recovery & Recycling
• Electrical/Electronic Systems
• Engine Performance
• Advanced Engine Performance
• Automatic Transmission/Transaxle
• Manual Drive Train & Axles
• Valid driver’s license required
• Job Stability You Can Count On
• Continuous Learning and Development
• A Culture That Cares
• The Tools to Succeed
• Comprehensive Benefits Package :
• Health & Wellness: Medical, dental, and vision coverage; fully covered preventive care; critical illness and wellness benefits.
• Financial Security: Life and AD&D insurance, disability coverage, and a 401(k) plan with company match.
• Work & Family: Employee Assistance Program, paid time off plus six company holidays, employee discounts, and education support.

Driven by Dobbs is an equal opportunity employer.

All candidates must complete a selection assessment and pre-employment screenings.

Seniority Level

Mid-Senior Level

Employment Type

Full-time