Program Manager, Small Projects Program

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Title: Program Manager, Small Projects Program What this job involves: We are seeking a candidate who shares our priorities and will be instrumental in influencing and creating new offerings for our clients, exploring new client prospects, and expanding the portfolio of program management for our account team. With your expertise and our robust JLL platform, you'll leverage programmatic insights, best practices, and subject matter expertise to guide clients through their real estate journeys. In this role, you'll drive efficiency, consistency, and cost savings across complex projects, serving as the key point of contact for JLL's project delivery services while building strong, lasting client relationships through excellence in portfolio management. Your day-to-day tasks will include: Leading relationships for multiple strategic alliance clients, assisting them in developing real estate strategy linked to their business objectives Collaborating with clients on national and global large-scale and/or highly complex project portfolios to define program-specific goals Developing, managing, and implementing standardized processes, playbooks, tools, and resources to support client relationships and cross-functional partnerships Overseeing and providing consistent consolidated schedule, budget, risk, and opportunity reporting Developing and overseeing management routines to manage portfolio performance and performance metrics Identifying and proactively managing risks and issues that could impact projects across the portfolio; ensuring solutions are successfully implemented Continuously identifying and implementing process improvements to enhance complex project delivery and team efficiency Managing and allocating workloads among team members while fostering a collaborative and mentoring culture Executing project team strategies, supporting P&L strategies, and managing business development targets including expanding client relationships and identifying cross-selling opportunities Desired experience and technical skills: Experience: 10+ years of real estate, project management, or program management experience Stellar interpersonal skills and problem-solving ability with an ability to interact with executive level external and internal clients Demonstrated ability to motivate multiple stakeholder groups to establish effective relationships Experience presenting in pitches and RFPs with proven winning track record Extensive, proven positive experience effectively supervising, training, mentoring, and evaluating several project managers at various levels Experience with multiple complex and/or large-scale projects and programs throughout the real estate lifecycle Experience working in multiple markets with the ability to navigate regional operational nuances Comprehensive knowledge of real estate development lifecycle, approval processes, and regulations Technical Skills: Mastery of all phases of project management including program development, budgeting, planning and design, project milestone scheduling, services contracting, conflict resolution, project implementation, oversight, accounting practices, and project closure Expert at building relationships and earning trust Strong organizational skills and capacity to prioritize and escalate in a complex, fast-paced environment Ability to solve advanced problems and deal with a variety of options in complex situations Advanced computer skills, with an emphasis on Smartsheet and data analysis Strong oral, written, and presentation communication skills Proficiency in Microsoft Word, Excel, and PowerPoint Requirements: Bachelor's degree in architecture, construction management, business management, finance, or industry-based engineering specialization Preferred: Advanced degree (Master's or higher) Six Sigma certification Project Management certification (PMP or equivalent) This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 130,000.00 – 190,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –Austin, TX, Redwood City, CA If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. 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If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. 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