Quality Assurance Specialist

Quality Assurance SpecialistParticipates in the development, implementation and maintenance of quality assurance plans. Conducts quality assurance reviews to ensure that work plans are executed in accordance with the School District of Philadelphia policies and procedures. Studies processes to determine cause and effect. Documents and evaluates data gathered and makes recommendations to the Director, Payroll.Essential FunctionsIdentifies, recommends and implements changes to enhance the effectiveness of quality assurance strategies; assists with the development of quality assurance initiatives.Verifies allocation and calculation of leave days in accordance with District policies.Researches information on current and former School District of Philadelphia employees using the payroll system.Prepares and analyzes basic reports and provides the Director, Payroll with periodic reports; interacts with other District personnel and offices in the preparation of reports.Provides oversight and review of the process to prepare termination payments; verifies compliance with standard operating procedures.Participates in process improvement activities; identifies and documents any inconsistencies in data to resolve issues and ensure data integrity.Develops and updates quality assurance documentation in an efficient and timely manner according to departmental standards and procedures.Minimum RequirementsBachelor's degree from an accredited college or university.One year of full-time, paid, professional experience in a large school district, non-profit, governmental agency or corporation which has included evaluating quality assurance findings for payroll and making recommendations for process improvement.OR Any equivalent combination of training and experience determined to be acceptable by the Office of Talent.Knowledge, Skills and AbilitiesDemonstrated knowledge of:quality assurance principles, practices and procedurespayroll processes and proceduresthe methods and techniques used in conducting researchsoftware applications used to design spreadsheetsDemonstrated ability to:assist with the development and implementation of quality assurance strategiesgather, analyze and interpret quality assurance databe organized and detail orientedmaintain records and prepare reportsuse a personal computermaintain confidentialitymanage time effectivelywork independently and in a team environmentexpress ideas effectively, both orally and in writingestablish and maintain effective working relationshipsDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.