Director, AI Operations for Last-Mile Driver Defects

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Walmart in Bentonville, AR invites applications for a Director, Technology Operations - Driver Defects, Agentic AI - Last Mile Delivery. This role leads strategy for Driver Defects and Agentic AI Tech Ops, aligning investments to improve driver experience, AI quality, and cost to serve.

You will build a best-in-class AI quality program, drive scalable automation, and influence Product, Engineering, and vendors to deliver roadmaps and measurable outcomes such as lower contacts per order and

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Vacancy posted 2 days ago

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