Service Manager

HVAC Service Manager

Lead a Team. Grow a Department. Make an Impact.

Are you an experienced HVAC service professional who's ready to take ownership of a thriving service department? We're looking for a Service Manager who can lead technicians, build strong customer relationships, and help drive the continued growth of a respected commercial mechanical contractor.

This is an opportunity to join a company in the South Boston metro that values its people, invests in its service division, and gives leaders the autonomy and support needed to succeed.

What You'll Be Doing

As the HVAC Service Manager, you'll oversee the day-to-day operations of the service department, ensuring technicians are supported, customers are taken care of, and the department continues to operate efficiently and profitably.

Responsibilities include:

• Leading, mentoring, and developing HVAC service technicians
• Managing daily service operations, scheduling, and dispatch priorities
• Supporting technicians with complex troubleshooting and customer issues
• Building and maintaining relationships with key customers
• Overseeing preventative maintenance agreements and service contracts
• Reviewing repair recommendations, proposals, and project opportunities
• Monitoring department performance, profitability, and technician utilization
• Working closely with operations, project management, and sales teams to grow the business
• Promoting a culture focused on safety, accountability, and customer satisfaction

What We're Looking For

• Strong commercial HVAC service experience
• Previous leadership experience as a Service Manager, Service Supervisor, Operations Manager, Service Foreman, or Lead Technician
• Knowledge of commercial HVAC systems including RTUs, chillers, boilers, controls, refrigeration, and related equipment
• Experience managing technicians and customer relationships
• Ability to balance technical expertise with business and operational decision-making
• Strong communication and leadership skills

Why This Opportunity?

• Competitive compensation package
• Excellent benefits
• Established customer base and strong service department
• Long-term career growth opportunities
• Leadership team committed to investing in people and technology
• Opportunity to make a direct impact on the success of the business Compensation: $135,000 - $160,000 + Excellent Benefits

If you've built a successful career in commercial HVAC service and are looking for a company where your leadership and expertise will be valued, we'd love to speak with you. Email View email address on click.appcast.io with your resume for IMMEDIATE consideration.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.