PC Field Technician

Job Description

Job Description

Job: IT Technician

Job description: The PC Technician will perform routine PC maintenance, deploy new computer systems and various technological components (such as Wi-Fi APs, printers, etc.) assist the Lead Technician/Junior Administrator in day-to-day IT duties. The position may require driving to multiple locations throughout the day at times around Summit County. The position, initially a subcontracted position, can easily develop into a part-time permanent position as it moves into a Technical Support Specialist. Hours would be ideal for a college student.

Responsibilities:

• Assist in the service of a number of small business IT needs in the Summit County area.

• Complete IT projects (PC rollouts, WiFi installs, etc) as directed.

• Document work, changes, ideas, solutions etc for reference.

Requirements:

• High School diploma

• Solid understanding of PC hardware components.

• Solid understanding of Desktop Windows operating systems.

• Personable and able to establish customer relationships.

• Familiarity with Microsoft Office products

• Ability to troubleshoot basic PC issues.

• Ability to work self-guided given they have a clear understanding of project at hand.

Not-required but would be an advantage:

• Understanding of TCP/IP

• Microsoft Certification

• Understanding of Sharepoint and Teams within Office365

• Understanding of Windows Server OS’s

• Familiarity with MacOS

• Familiarity with both iOS and Android

Probe Technologies’ mission: Probe Technologies has been in business in its current form since 2006, though we have customer relations that were established in 90s. Probe Technologies is an Information Technology Management and Support firm aimed at providing technology solutions to small businesses that need IT Support but do not require a full-time, in-house staff. Our long-term relationships with our clients allows us to personalize a support plan that is, not only right for their organization, financially feasible.

We are a locally based firm servicing the Greater Akron and Cleveland Ohio region. With over 25 years of industry experience, we are able to offer our clients enterprise-class technical support, consulting, project planning, systems deployment / integration and peace of mind. Our most utilized, value-added, products are the Preventative Monthly Maintenance Program, Network Monitoring and Disaster Recover Offsite Backup Services .