Bilingual Customer Advocate — Loss Mitigation & Claims

RoundPoint Mortgage Servicing LLC is seeking a Bilingual Customer Service Specialist in Coppell, TX. In this role, you will be a front-line advocate for customers, handling those who are 60+ delinquent and guiding them through loss mitigation and insurance claims processes. You will engage with customers compassionately and provide strategic solutions while managing a range of administrative and customer service responsibilities. Fluency in Spanish and English, strong communication, and a customer service mindset are key. Join a supportive, accountable team dedicated to fostering excellent customer experiences. #J-18808-Ljbffr RoundPoint Mortgage Servicing LLC