Greeter

Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course US - CA - Monterey Summary Are you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Greeter and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Greeter, you will play a crucial role in creating a positive first impression and ensuring a smooth check‑in/check‑out process for our guests. Responsibilities Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere Provide exceptional customer service, answering inquiries, and assisting guests with their needs Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures Maintain a clean and organized work area, including the cashier station and lobby Collaborate with other departments to ensure seamless guest experiences Offer suggestions and recommendations for nearby attractions, dining options, and activities Demonstrate a proactive approach in resolving guest issues or concerns Uphold the hotel/resort's brand standards and contribute to a positive team culture If you have a passion for providing exceptional customer service and enjoy interacting with people from all walks of life, we invite you to apply for the Greeter position. Join our team and be part of creating memorable experiences for our guests while working in a vibrant and dynamic environment. Apply now and take the first step towards an exciting career in hospitality! Qualifications Read, write and speak English fluently High energy and enthusiasm Ability to multitask in a fast‑paced environment Strong attention to detail Experience with cash handling and point‑of‑sale systems High School diploma or equivalent Availability to work either morning or afternoon Availability to work weekends and holidays Benefits Health & Wellness Coverage – Medical, dental, and vision insurance provided through the Union. The company subsidizes these benefits, and once the Union’s required work hours are met, your monthly premiums are fully covered. Discounted Stays at Hyatt Hotels – Travel and stay with ease using exclusive employee rates. Complimentary Meals – Enjoy free meals during your shift in our on‑site cafeteria. Employee Recognition Programs – We celebrate your contributions and milestones regularly. Referral Bonuses – Help us grow our team and earn bonuses for successful hires. Employee Assistance Program (EAP) – Free, confidential support for personal or work‑related concerns. Life Insurance – Coverage is provided through the Union to offer peace of mind and financial support for you and your loved ones. Paid Time Off – Vacation & Sick time hours Sick Leave – Union‑provided sick time ensures you can care for your health when it matters most. 401(k) Retirement Plan – A Union‑sponsored 401(k) is available to help you save for the future with confidence. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Background check required. We participate in E-Verify. This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location. #J-18808-Ljbffr