Resident Assistant, Marillac (per diem)

Job Description

Job Description

RESIDENT ASSISTANT (PER DIEM)

Title: Resident Assistant, Marillac

Location:  Albany, NY 

Program : Marillac Family Shelter - Homeless Services Program

Type: per diem / Non-exempt

Pay Range: $18.91 to 24.05 

Schedule : This position requires working evenings, weekends, and/or holidays if needed. Can be subject to change based on program needs.

Notes : This is a driving position; a clean & valid NYS Driver's License is required

Job Ref. # : 0507

About Us

St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. 

St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity. 

If you would like to learn more about our agency or one of our many programs, please visit our website at: 

Our Mission

St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve.

Our Vision

St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region.

Position Overview

The Resident Assistant serves to ensure a safe, secure, healthy, clean, and positive environment for families as they make their transition from homelessness through after care. This position assists families in service plan implementation by obtaining and providing feedback regarding their progress toward service plan goals. Maintains respect, support, care, and a family atmosphere for residents of the facility and fellow staff members.  

Job Requirements

• High School diploma/ GED Equivalent, required; College degree preferred.
• Clean & Valid New York State Driver’s License (actively licensed at least one year) is required*.
• Previous experience working in a human services agency is a plus!
• Formal Crisis Intervention Training (TCI) experience.
• CPR/First Aid Certification, or the ability to obtain within 90 days of hire date.
• Proficiency in computer applications: Microsoft Office and Google Business Workspace Suites, and use secure Internet practices.
• A kind, warm and caring mindset with the capacity of exhibiting empathy for those in need is a must!
• Capacity and openness to work with populations from culturally diverse and economically disadvantaged backgrounds, including but not limited to a broad range of people with various developmental and functional levels.
• Qualities of positivity, flexibility and adaptability; A professional record of integrity, reliability and dependability.
• Capable of exercising ethical, independent judgment and discretion, and handle sensitive data with strict confidentiality.

*Staff in driving positions must be able to meet agency’s minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire.

Essential Duties & Responsibilities include :

• Establish and maintain professional working relationships with residents as well as other Shelter staff, keeping appropriate personal boundaries in accordance with all agency policies, procedures and practices.
• Meet with families on a daily basis to assist them with service plan goals and offer education and instruction regarding daily living skills; act responsibly in providing information and empower residents to identify choices in their daily lives.
• Ensure a safe, secure, healthy, and clean environment by making rounds of the property, both interior and exterior, and reporting situations which need attention, and providing follow up as needed.
• Document interactions with families, using critical incident reports, intake information forms, progress note section of case files, log, etc.
• Assist with orderly transition of families from intake through discharge.
• Respect the rights of others and protect all confidential information.
• Intervene in crisis situations and assist with conflict resolution as needed by providing mediation and facilitating communication.
• Participate in professional development programming on a regular basis at request of supervisor.
• Drive clients in agency vehicles to various destinations throughout the Capital Region based on families’ needs.
• Clearly communicate concerns and suggestions to supervisor.
• Obtain & Maintain CPR/First Aid Certification.
• Actively contribute to the maintenance of a “client supportive” and respectful community.
• Responsible for answering telephones and supporting reception desk as needed.
• Additional position-related duties and responsibilities as assigned by the supervisor/ director.

At St. Catherine’s Center for Children, we believe in taking care of the people who take care of our community. We offer competitive compensation alongside a comprehensive benefits package designed to support your health, wealth, and professional growth:

Financial Security & Future Planning

• Pension Plan: Secure your future with a retirement pension plan featuring a generous agency contribution.
• 403(b) Retirement Savings: Pre-tax savings options to further build your nest egg.
• Student Loan Forgiveness: As a 501(c)(3) non-profit agency, employment here qualifies eligible staff for the Public Service Loan Forgiveness (PSLF) Program .
• Expense Reimbursements: Travel and mileage reimbursements for any role-related transit.

Health & Well-being

• Comprehensive Health Insurance: Choice of robust Medical, Dental, and Vision plans to fit your needs.
• Well-being Reimbursement: A $600 annual benefit dedicated to supporting your personal wellness journey.
• Work-Life Balance: Generous Combined Leave Time (CLT) plus paid holidays so you can rest and recharge.
• Life Insurance: Fully employer-paid, automatic life insurance coverage at no cost to you.

Professional Growth & Culture

• Paid Certifications & Training: Fully covered training updates, including Therapeutic Crisis Intervention (TCI) and CPR/AED/First Aid.
• Tuition Assistance: Financial support for continuing education and tuition reimbursement opportunities.
• Career Advancement: Clear pathways for professional development and internal career growth.
• Our Culture: Enjoy the comfort of a welcoming, business-casual work environment rooted in our core values of Mindfulness, Relevance, Respect, and Solidarity.

** Please note: To qualify for specific benefits, certain terms and conditions may apply.

St. Catherine’s Center for Children is deeply committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health, pregnancy, family history, genetics, disability, age, military status, veteran status, political affiliation, or any other characteristic protected by federal, state, or local laws.