Transportation Supervisor

Transportation Supervisor Apopka (Orlando)

About QCD: Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year. QCD associates also help run a national non-profit, the GSF Foundation. At QCD, every role drives success. Whether you're preparing orders, making deliveries, mapping routes, or managing warehouses, you're part of a dynamic team that keeps America's favorite restaurants running. Beyond offering logistics jobs, we build careers and fuel the future of foodservice distribution.

In This Role, You'll:

• Oversee and optimize daily transportation activities, including route analysis, delivery performance, and staffing needs (25%)
• Schedule and manage equipment and personnel to meet delivery demands, including special or supplemental orders (20%)
• Troubleshoot equipment issues and coordinate with maintenance providers for timely repairs (15%)
• Coach and support team members through performance evaluations, feedback, and daily motivation (20%)
• Enforce company policies and resolve employee issues in a union environment (10%)

What You'll Bring:

• 3+ years of transportation or food distribution experience, including supervisory roles
• Working knowledge of DOT regulations, driver safety, routing software, and logistics reporting
• Strong leadership and conflict-resolution skills - you know how to lead through complexity
• Ability to communicate clearly with internal teams, drivers, and external partners
• Work in a temperature-controlled warehouse - dry, chill, and freezer zones
• Bachelor's degree preferred (but not required); management or operations-related fields a plus
• Experience working in unionized environments strongly preferred
• Ability to travel as needed and work onsite in a 24/7 operation

Skill and ability to:

• Supervise a diverse workforce of up to 100 employees
• Resolve and report delivery issues between drivers and customers: other customer service issues
• Supervise and motivate employees in a team-based environment
• Interpret transportation operations anomalies and identify appropriate solutions
• Prepare administrative and technical documents and reports
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Travel via airplane and drive an automobile
• Act in accordance with GSF's Values and Creed

The Schedule & Setting:

• Full-time, on-site supervisory role in a temperature-controlled warehouse
• SundayWednesday or WednesdaySaturday
• Supports a 24/7 operation with flexibility required for evenings, weekends, and holidays as needed
• Leads a large-scale transportation team focused on safety, reliability, and service

Pay & Benefits:

• Pay commensurate with experience + Bonus Eligible
• Weekly pay (every Friday)
• Health, dental, and vision benefits available after 30 days
• 401(k), paid holidays, vacation, and more
• Company-provided uniforms and work shoes

Why Join Us: We're not just in the business of distribution - we're in the business of development. More than 67% of our team has been with us for 3+ years, and that's no accident. We recognize hustle, reward consistency, and promote from within. When you show up and put in the work, we've got your back. And when you're ready to lead, we're ready to support. At QCD, our people-first culture is grounded in simple values: treat others the way you want to be treated, hold yourself to a high standard, and always do the right thing. We believe in shared success - because when our people thrive, our customers do too. We also believe in diverse perspectives and are committed to creating an inclusive workplace where every person can thrive - respected, supported, and empowered. Diversity, in every form, strengthens our teams and our communities. These same commitments extend beyond our doors and into the neighborhoods we serve. Equal Opportunity Employer We're proud to be an equal opportunity employer. QCD values diverse perspectives and is committed to creating an inclusive workplace where every person can thrive - respected, supported, and empowered.