Parts Expeditor

Job Description

Job Description

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

As the Parts Expeditor, you will be responsible for performing the daily processing of counter and shop part returns. You will act as working lead and will be responsible for processing all stock and non-returnable parts returned for restocking, as well as identifying process improvements, monitoring work schedules, and providing a monthly report of return lines processed. You will assign duties and examine work for exactness, neatness, and conformance to policies and procedures, and provide clear verbal and written communication to parts and service leadership teams.

Primary Responsibilities:

• Parts Coordination & Expediting

  • Locate, pull, and stage parts for technicians and service jobs

  • Ensure required parts are available after repairs begin

  • Track backorders and expedite urgent parts

  • Communicate part availability and delays to service staff
• Inventory & Warehouse Support
  • Maintain an organized warehouse and staging area
  • Return unused or incorrect parts back to proper bin locations promptly
• Order Fulfillment & Delivery
  • Pull and prepare parts orders for technicians and customers
  • Assist with loading/unloading parts
  • Deliver parts internally or externally when required
• Shop Support & Efficiency
  • Stage parts for upcoming jobs to reduce downtime
  • Locate missing parts quickly
  • Coordinate with parts, service, and warehouse teams
  • Resolve issues with incorrect or damaged parts
• Administrative Tasks
  • Update inventory systems and track orders
  • Process returns, cores, and warranty parts
  • Verify paperwork and credits

Who We Are Looking For:

To be successful in this position you should be organized, show an attention for detail, and have a sense of urgency in a fast-paced, team environment. You should have basic computer skills, safety conscious and the willingness to learn. The ability to multitask, problem solve and provide superior customer service are essential to this position as well.

Education/Experience:

• High School diploma or equivalent Required.
• Warehouse experience preferred.

Preferred Qualifications/Skills:

• Excellent communication skills both verbal and written.
• Ability to learn different software and processes used in warehouse operations.
• Work with a sense of urgency and organization.
• Be detailed oriented.
• Ability to become forklift certified.
• Ability to lift up to 50 lbs and occasionally higher amounts with assistant devices.

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change / improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude

What We Offer:

Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

• Competitive Pay
• Individual Bonus Opportunities Available
• Technician Tool Allowance
• 401k Plan Strong Company Match
• Employee Profit Sharing

Employee Wellness Program

• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

Personal Time Off

• Paid Holidays
• Paid Sick Leave

Career Development

• Tuition Reimbursement
• Ongoing Training
• Advancement Opportunities