Product Manager

About Resident Interface

Resident Interface is the industry leader in delinquency management for the rental housing market. Through our brands Possession Partner (Evictions) , Resident Advocate (Pre-Collections) , and Hunter Warfield (Collections) we deliver a unified platform that helps property owners and managers recover revenue, stay compliant, and protect their communities.

With over 40 years of experience , $billions recovered nationwide , and operations across all 50 states , Resident Interface combines technology, transparency, and expertise to transform the way property owners manage delinquencies from the first missed payment to final resolution.

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We are seeking a Senior Product Manager with experience in FinTech, collections, payments, lending, debt

recovery, or financial workflow automation. This role will focus on building products that simplify and

automate complex financial and operational processes, improving efficiency for internal teams, clients, and

end users.

The ideal candidate has at least 5 years of product management experience and a strong track record of

turning manual, operationally heavy workflows into scalable product solutions. This person should be

comfortable working across business, operations, compliance, engineering, and offshore development

teams to deliver reliable, high-impact products.

Responsibilities

Own the product strategy, roadmap, and execution for FinTech, collections, payment, or financial

workflow products.

Identify opportunities to automate manual processes, reduce operational friction, and improve

workflow efficiency.

Partner with operations, client services, engineering, compliance, legal, and leadership to define

product needs and priorities.

Translate complex collections, payment, or financial processes into clear product requirements and

scalable platform capabilities.

Work closely with offshore and distributed engineering teams to drive execution and maintain

delivery clarity.

Analyze user behavior, workflow data, operational bottlenecks, and business outcomes to guide

product decisions.

Define and monitor success metrics related to automation, efficiency, adoption, accuracy, and

operational impact.

Support product launches through documentation, enablement, stakeholder communication, and

go-to-market coordination.

Ensure product solutions are scalable, reliable, and aligned with business and compliance

requirements.

Balance customer needs, operational requirements, technical feasibility, and long-term platform

vision.

Required Qualifications

5+ years of product management experience.

Experience in FinTech, collections, debt recovery, payments, lending, financial services, or related

workflow platforms.