Luxury Jewelry and Timepiece Sales Professional, La Plaza Mall

Luxury Sales Professional

At REEDS Jewelers, we believe every milestone deserves to be marked with elegance, and every moment honored with meaning. As one of the nation's largest family-owned jewelers, we are proud to pair a rich legacy with a modern vision for the future of luxury retail.

Our luxury locations offer an exclusive opportunity to represent some of the world's most prestigious names in fine jewelry and timepieces. Here, exceptional client service is an art form one built on deep product knowledge, personal relationships, and a passion for excellence. You'll be joining a high-performing team of top industry professionals, where talent, expertise, and a shared commitment to delivering an unparalleled client experience set us apart. At REEDS, you will collaborate with some of the best in the business, continually raising the standard for luxury service and building a career with limitless potential.

We are seeking a Luxury Sales Professional to join our growing team. This role is ideal for a passionate retail professional with a strong background in client service and a desire to thrive in a high-performance luxury environment. It's an exceptional opportunity to work in a competitive, client-driven setting while building valuable experience in sales, leadership, and operations.

La Plaza Mall is one of the most successful retail centers in Texas, drawing visitors from across the Rio Grande Valley and northern Mexico. McAllen offers a thriving business environment, affordable living, and a rich cultural community with year-round sunshine. Retail professionals will thrive here with strong sales opportunities, high foot traffic, and a vibrant, growing customer base.

Key Responsibilities

Client Experience & Sales Excellence

• Create memorable, one-on-one client experiences by delivering personalized, high-touch service
• Act as a trusted advisor by understanding each client's story, style, and preferences
• Build and maintain meaningful relationships with a global and diverse clientele
• Meet and exceed individual sales goals while contributing to overall store success
• Engage in thoughtful follow-up and client outreach using clienteling systems and CRM tools
• Collaborate with team members to ensure every client interaction is seamless and unforgettable

Product Knowledge & Development

• Continuously improve product knowledge to confidently present luxury jewelry and timepieces
• Maintain awareness of brand stories, materials, and craftsmanship to enhance client connection
• Participate in ongoing training programs designed to sharpen your luxury sales expertise
• Represent REEDS' brand and values through polished communication, presentation, and service
• Take a proactive and creative approach to problem-solving and client engagement

Professional Growth & Team Contribution

• Work collaboratively in a team-focused environment to achieve shared goals
• Demonstrate curiosity, adaptability, and a strong desire to learn and grow
• Support in-store events and brand activations to enhance visibility and client excitement
• Uphold the visual and operational standards of a luxury retail space

Our Values

This team member must embody REEDS' core values:

• Integrity We live ethically and honestly in every moment and interaction.
• Performance Excellence We pursue success relentlessly and learn from every experience.
• Stewardship We honor the trust placed in us by our associates, clients, and communities.
• Professionalism We attract and grow exceptional talent through development and self-leadership.
• Entrepreneurial Spirit We embrace imagination, creativity, and forward-thinking action.
• Team Orientation We thrive through collaboration, shared goals, and mutual respect.
• Passion Our love for what we do drives extraordinary customer experiencesand makes it fun.