Behavioral Health Support Representative

Join our team to providing critical mental health support through a nationwide initiative. As a Behavioral Health Support Representative, you will offer compassionate, immediate assistance to individuals experiencing emotional crises, including suicidal ideation. This role allows you to make a life-saving impact while helping to alleviate pressure on emergency services. The position offers an estimated pay of $22 per hour and is based onsite in Framingham, MA. Shift Varied shifts with scheduling flexibility to accommodate your preferences Why This Job Is Awesome Make a meaningful difference in mental health crises and support the community Help free up emergency resources, such as 911 services Contribute to a vital public safety and health initiative Your Impact Provide empathetic and crisis de-escalation support to individuals in distress Connect those in need with appropriate mental health resources Support the organization's efforts to improve community well-being Responsibilities Respond to crisis calls with compassion and professionalism Exercise sound judgment in high-stress situations Document interactions accurately and follow protocols for support and referral Credentials High School diploma or GED is required Required Skills and Experience At least 1 year of experience in a customer-facing or support role Proficiency in Microsoft Office and Google Chrome Exceptional empathy and communication skills Ability to work under high stress and exercise sound judgment #J-18808-Ljbffr ProPivotal