Admin Assistant

Administrative AssistantSchedule: Monday – Friday, 8:00 AM – 5:00 PMCompensation: $20.00 – $22.00 per hour, based on experienceOverview: We are looking for a detail-oriented and tech-savvy Administrative Assistant with a strong background in CRM management to support our team and help keep our customer data and internal processes organized and running efficiently. This role goes beyond general admin work — we need someone who is comfortable living inside a CRM system, maintaining data integrity, and helping the team get the most out of the tools we use. The ideal candidate is proactive, organized, and takes pride in keeping things accurate and up to date.Responsibilities:CRM Management & Data Integrity:Serve as the primary administrator and day-to-day manager of the company's CRM platformEnter, update, and maintain accurate customer, prospect, and account recordsAudit CRM data regularly to identify and correct inconsistencies, duplicates, or outdated informationBuild and run reports, dashboards, and contact lists to support sales, management, and operational needsAssist with onboarding team members to CRM workflows and best practicesIdentify opportunities to improve CRM processes and data organizationAdministrative & Office Support:Provide general administrative support to leadership and staff including scheduling, correspondence, and document managementAssist with preparing reports, presentations, and internal communications using CRM dataManage filing systems — physical and digital — and ensure records are accurate and accessibleHandle incoming calls, emails, and inquiries and route them appropriatelyMonitor office supplies and assist with general office organization as neededSupport special projects and operational initiatives as assigned by managementRequirements:2+ years of administrative or office experience with a strong emphasis on CRM usage requiredHands-on experience with one or more CRM platforms (such as Salesforce, HubSpot, Zoho, or similar) strongly preferredHigh level of accuracy and attention to detail — especially when working with customer dataProficient in Microsoft 365 (Word, Excel, Outlook); advanced Excel skills a plusStrong organizational and communication skills — written and verbalComfortable working independently, managing multiple priorities, and meeting deadlinesA proactive mindset — someone who identifies problems and solves them without being asked