Alumni Engagement Manager
$110k - $125kL.E.K. Consulting
About L.E.K. Consulting: L.E.K. Consulting is a premier global strategy consulting firm that partners with clients to solve their most critical business challenges and deliver high-impact outcomes. We bring deep industry expertise and rigorous, evidence-based insight to global corporations, growth companies and private equity investors, helping them turn strategy into action. How do we deliver impact? It’s the people. We hire exceptional individuals and invest in their growth through hands-on client work, close collaboration and a culture of ownership, inclusion and continuous learning. Across every level, curiosity unites us and challenge excites us. Founded more than 40 years ago, L.E.K. employs more than 2,200 professionals worldwide and is consistently recognized as one of the industry's best firms to work for. For more information, visit lek.com. Overview of Alumni Engagement Manager: L.E.K. seeks an experienced alumni relations professional to lead the strategic and operational execution of L.E.K.'s global alumni program, which is a critical contributor to the firm's brand reputation, talent strategy, business development pipeline, and overall global community. This role will serve as a passionate voice and representative for L.E.K.’s alumni community, actively listening to alumni needs, advocating for their perspectives and translating their feedback into meaningful engagement opportunities that strengthen their connection to the firm. Reporting to the Senior Director of Corporate Communications & Alumni Relations, this role collaborates with firm leaders and partners worldwide to drive alumni relations goals in support of the firm’s business priorities, and works closely with teams including Marketing, Business Development, IT, Digital, Talent Acquisition and People Teams. Key Responsibilities: Alumni Strategy and Program LeadershipLead the evolution of L.E.K.'s global alumni strategy, setting priorities, KPIs and an annual program roadmapTranslate the firm's strategic plan into an alumni engagement agenda that builds brand equity and pipelineManage program budget, vendor relationships and creative resources supporting alumni initiativesRecommend and develop new strategic initiatives, such as an alumni advisory body, onboarding touchpoints, and other people-experience programs, to strengthen engagement across the alumni lifecycle and advance both the alumni and employee experience Platform, Data and InsightsServe as primary global administrator for the alumni platform (PeoplePath), directory and workflowsEnsure the integrity of the alumni database across Salesforce, Workday, and SeLEKt.HR Understand and analyze alumni data to identify trends and opportunities; translate data into dashboards and engagement metrics for firm leadershipEnsure data privacy compliance across global frameworks Content, Communications and EngagementPlan and oversee execution of integrated alumni communications across the web portal, newsletters and social channelsDesign, plan and host high-impact virtual and in-person alumni events across global regions, with a focus on sector alignment, working closely with regional leaders and teamsPlan and execute internal communications that drive understanding of the alumni program's valuePlan content for L.E.K.'s LinkedIn, Instagram and other platforms in partnership with MarketingDevelop and run periodic alumni surveys Business and Talent ImpactPartner with Talent Acquisition to streamline boomerang candidate pipelines from the alumni networkCollaborate with Business Development to identify alumni positioned at target client accountsBuild an external network with alumni relations peers at other professional services firmsBenchmark external best practices to keep engagement strategies innovative and competitive Career Transition and Job Search SupportTogether with the People Team, develop and maintain a strategy to support departing and alumni consultants through career transition and job search, determining the right mix of resources and channels, and setting priorities and success measures Own activation of the strategy across the firm, even where individual initiatives are executed by other teams Cross-Functional PartnershipPartner with Human Resources to extend engagement across the full employee lifecycle globallyEnsure alumni messaging is consistent, high quality and aligned with firm priorities and themesRepresent alumni relations in firmwide communications planning led by the Senior Director Qualifications and Experience:At least 5 years of experience in alumni relations or closely related fieldManagement consulting or other professional services experience highly preferredDemonstrated experience operating in a global or cross-border capacity preferredDirect experience with PeoplePath or similar CRM/alumni platforms, and with Salesforce preferredBachelor’s degree in communications, Marketing, Business, Human Resources, or other relevant field Core CompetenciesStrategic ownership: drives a program independently with limited oversightExecutive presence: communicates credibly with senior leadershipData fluency: pulls, analyzes and translates alumni data into decisions and dashboardsNatural connector: builds trusted relationships across alumni and internal and external communitiesPeople leadership: ability to guide and mentor support resources without formal authorityTechnical proficiency: fluent in Microsoft Office and quick to master new platforms Additional Information: The expected base salary range for this position is $110,000 – $125,000 annually. Actual compensation will be determined based on experience, qualifications, skills, and location. This position may also be eligible for discretionary bonus and a comprehensive benefits package. L.E.K. Consulting offers a competitive total rewards package including medical, dental, vision, life and disability insurance, 401(k) with employer contribution, HSA contributions (where applicable), paid time off, and other firm-sponsored benefits. This role is based in either our Boston, Chicago or New York office and follows our hybrid work model for U.S. offices. We require employees to be in their assigned home office Tuesday, Wednesday, and Thursday each week, as well as the first Friday of each month. Applicants must be legally authorized to work in the United States on a permanent basis without the need for employer sponsorship. Unfortunately, we are unable to consider candidates requiring visa sponsorship, including but not limited to H-1B, TN, F-1 (OPT/CPT/STEM), or other work authorization. L.E.K. Consulting is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In accordance with applicable state and local laws, we will provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, practices, or observances. For more information and to apply, please visit: #LI-DE1
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