Tech Operations Analyst — SLA-Driven Incident Support
CDW
CDW is seeking a Technical Support Associate in Vernon Hills, Illinois. You will perform tier-1 support and handle incidents related to monitored technologies for our managed services customers, following defined procedures, schedules, and checklists. You will collaborate with customers, suppliers and colleagues to prioritize and deliver services within SLAs and security requirements, document outcomes, and escalate when needed. #J-18808-Ljbffr CDW
Vacancy posted 4 days ago
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