The UPS Store Retail Associate - AM Shift

Job Description Location: 4301 W William Cannon Dr The UPS Store Associate is responsible for assisting and delivering exceptional service to all customers. Services provided at the UPS Store include receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The associate will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information. The ideal associate has previous retail customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. Positions are part-time with shift availability in the mornings (7:30pm-2:00pm) and weekend shifts are required (9:00AM-5:00PM). This role offers opportunities to grow into full‑time and leadership positions while working in a supportive, customer‑focused environment. Compensation: $17.00 / hour based on experience. This application is for consideration at the following location: 4301 W William Cannon Dr We look forward to hearing from you! RESPONSIBILITIES Delivers outstanding customer service to walk-in customers and telephone inquiries Willingness to complete Notary certification and provide notary services to customers. Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned QUALIFICATIONS High school diploma or GED required Previous retail customer service experience preferred Strong computer skills (Microsoft Office, Adobe Suites, and internet proficiency) Outstanding phone skills and communication skills (verbal, written, spelling, math) Prompt, dependable, and responsible Able to safely lift 40+ pounds Willing and able to work 15-30 hours per week BENEFITS Weekly paychecks Flexible work hours Paid Time Off (PTO) Paid Holidays Formal on‑the‑job training program Opportunities for career growth into full‑time and leadership roles SCHEDULE We have shorter retail hours: 8:00 AM – 7:00 PM (Mon–Fri), 9:00 AM – 5:00 PM (Sat–Sun) Shifts available: morning (7:30 PM – 2:00 PM), weekends (9:00 AM – 5:00 PM) We are looking for team members must be available to cover opening shifts, and weekend shifts as needed. #J-18808-Ljbffr