Incident Command & Escalation Lead (On-Call Rotation)
Vapi
Vapi, a leader in voice AI solutions, is looking for an Incident and Escalation Manager in San Francisco to enhance its incident response infrastructure. This role involves defining incident protocols, training teams, and managing customer relationships during critical events. Ideal candidates will have extensive experience in incident management and a track record of building programs from the ground up, as well as familiarity with incident management tools. This position includes direct involvement in incident response as part of the team's rotation. #J-18808-Ljbffr Vapi
Vacancy posted 1 day ago
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