Sr. Manager, Sales Associate Program

Job Description

Job Description

Description

Role summary  

This position is ideal for an experienced field sales leader or early-in-career program manager to join the North America Learning & Development team as Sr.Manager, Sales Associate Program , ensuring our sales associates teams are equipped with the knowledge and skills to move to field-based sales roles and win.  

Reporting to North America Learning & Development leadership, you will own the North America Sales Associate program and lead the management and support team to drive the structure, rigor, and processes to create a reliable and field-ready Territory Manager bench.  

This is a full time position in our Morrisville, NC or Tempe, AZ office.  

Role expectations  

• Own the Sales Associate program, including structure and integrity, recruiting and onboarding, training, coaching, ongoing development, and placement  
• Lead, coach, and develop a team of site supervisors (Morrisville and Tempe office locations) through regular 1:1s, direct observation, and performance evaluations.  
• Oversee training design, development, and delivery in partnership with the sales training team to ensure high quality development and certification experiences.  
• Oversee recruitment strategy and partner with Talent Acquisition to hire ideal candidates  
• Collaborate with field sales teams to support readiness and territory success.  
• Monitor KPIs, drive sales results, and remove barriers to performance.  
• Manage program logistics, including scheduling, housing, travel, and expense oversight.  
• Provide program reporting and insights to leadership and stakeholders  
• Execute on all other program responsibilities  

What we're looking for  

• Education: Bachelor’s degree or equivalent experience with a minimum of 6 years sales and/or early-in-career experience  
• Experience: Minimum 10+  years of recent sales experience; sales management and/or training experience with a background in pharmaceutical or medical device sales training preferred  
• Skills: Sales, sales process, sales training, sales leadership, coaching, performance development, data fluency, process improvement, training facilitation, project management, presentation, knowledge application, performance management, interviewing  
• Communication: Demonstrated skills at all stakeholder levels and proven ability to influence with and without authority; Strong sense of ownership, holding self and others accountable to meet/exceed expectations  
• Teamwork: Demonstrated ability to manage multiple deadline-driven projects in a fast-paced, inclusive team environment; ability to own and adhere to sales training related processes and systems  

Complementary skills  

• Instructional design, learning analytics, LMS/learning platforms administration  
• Project management and project management software utilization  
• MS Office Suite and Copilot integration  

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