Regional Account Manager

Regional Account Manager

The Regional Account Manager is responsible for developing and growing sales within an assigned territory. The territory includes customers such as Owner Companies, Engineering Firms, Construction and Installation Contractors, and Original Equipment Manufacturers (OEMs). This role focuses on meeting or exceeding the expectations of a diverse customer base with unique needs based on market type, organizational role, and specific business demands.

Essential Job Responsibilities

• Drive continued sales of traditional products while generating growth through new, strategic, and custom solution offerings.
• Develop, implement, and execute an annual sales plan for the assigned territory.
• Report weekly progress, opportunities, and challenges using the SAP CRM system.
• Build and maintain strong relationships across customer organizations—from executive leadership to plant-level end users and installers—to influence business decisions.
• Analyze formal and informal customer cultures to identify opportunities and strengthen partnerships.
• Maintain technical proficiency in the Company's product and service offerings, as well as knowledge of competitive products and industry applications.
• Collaborate with Customer Service Representatives, Technical Service Representatives, the Local Engineering Team, and other operational support personnel.
• Travel overnight as required to support business needs.
• Manage Vendor Managed Inventory (VMI) programs, including proposing, negotiating, implementing, and servicing agreements.

Other Job Responsibilities

• Maintain a consistently high level of professionalism in timeliness, appearance, and interactions with colleagues and customers.
• Commit to continuous learning and professional development.
• Promote teamwork, recognizing that each branch location operates as part of a unified organization.

Minimum Job Requirements Education

• Bachelor's degree or equivalent experience

Experience, Training & Knowledge

• 3+ years of outside industrial B2B sales experience preferred
• Strong mechanical aptitude
• Experience with SAP Business System software preferred
• Proficient in Microsoft Office 365 (Outlook, PowerPoint, Excel, Word)
• Experience with CRM (Customer Relationship Management) systems

Expectations

• Demonstrates a thorough understanding of local company policies, strategies, quality systems (SQS), associate handbook, and corporate policies.
• Communicates clearly and concisely.
• Demonstrates adaptability and agility as roles and responsibilities evolve.
• Identifies market and application trends and provides recommendations to grow sales.
• Prioritizes effectively and communicates schedule, budget, or personnel conflicts.
• Navigates obstacles with professionalism and persistence.
• Continuously seeks improvement for personal performance and overall company performance.
• Demonstrates creativity and innovation in maximizing sales potential.
• Proactively develops thoughtful business proposals and considers both traditional and non-traditional solutions.
• Maintains visibility within the branch and broader organization.
• Creates opportunities for relationship-building events (e.g., dinners, entertainment, customer engagement activities).
• Actively monitors competitor pricing and product offerings.
• Understands and effectively applies Total Cost of Ownership (TCO) principles.
• Demonstrates proficiency in the Company's Value Impact Partnership (VIP) program.
• Completes required certification work for assembly practices.
• Actively fosters and cultivates the Company brand.

High-Performance Attributes A high-performing Regional Account Manager:

• Strengthens and promotes the Company brand by practicing corporate values and upholding policies.
• Delivers innovative, best-in-class performance that drives measurable results.
• Understands and mentors others regarding the Company's strategic plan.
• Collaborates effectively with corporate associates, including Product and Market Managers.

Physical & Mental Requirements

• Travel within the region using a personal vehicle is required.
• Ability to travel to, attend, and conduct presentations.
• Commitment to continuous development of both technical and emotional intelligence skills, including:
• Teamwork and collaboration
• Self-awareness
• Organizational awareness
• Self-control
• Adaptability
• Transparency
• Initiative
• Influence
• Ability to communicate verbally on a regular basis.
• Must possess adequate vision and hearing to perform job functions, including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Detail-oriented.
• Ability to sit, stand, and walk for extended periods.
• Ability to lift up to 50 lbs.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.