Sales Manager

Sales Manager

Now Hiring: Sales Manager Location: DoubleTree by Hilton - Springfield, MO

Essential Responsibilities:

• Solicit, negotiate, and generate contracted revenues from prospects that meet criteria in the hotel business plan.
• Employ revenue management techniques to recommend corporate rate proposals.
• Accurately prepare and present Requests for Proposals to ensure value for both the client and the hotel.
• Prospect for new contract business using multiple methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, and reader boards.
• Ensure all outside sales information is entered into SalesPro/Delphi.
• Develop, implement, and consistently update sales action plans.
• Manage and maintain an accurate, up-to-date contact management system.
• Negotiate and close contracts that align with business plan objectives, including arrival, departure, and volume patterns.
• Attend daily business review meetings to communicate client requirements accurately to hotel staff, approved by the Director of Sales.
• Coordinate and participate in target market trade shows and sales blitzes.
• Conduct competitive analysis and maintain competitor files to ensure strong market positioning.
• Maintain positive relationships with local civic groups and companies.
• Report to scheduled shifts on time, in compliance with professional appearance standards and company policy.
• Follow all company policies and procedures related to the position.
• Embrace OHX Experience, O'Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety cultures.
• Perform other related duties as required.

Skills & Abilities:

• Strong leadership, management, organizational, and communication skills.
• Ability to identify and resolve problems efficiently.
• Excellent verbal and written communication skills.
• Ability to deliver measurable results.
• Ability to work well with and motivate diverse personality types while maintaining tact and diplomacy.
• Strong multitasking and prioritization skills.
• Experience with relevant brand-specific PMS.
• Proficiency with Microsoft Office (Word, Excel, etc.).
• Professional and persuasive presentation skills for individuals and groups.
• Solid product and service knowledge.
• Ability to work independently with confidence, energy, and enthusiasm.
• Build and maintain sales relationships in the community through civic involvement (e.g., Chamber of Commerce, CVB activities).
• Strong analytical skills to measure business potential and value to the hotel.
• Ability to interact with all levels of customers and hotel management.
• Develop and maintain a strong hospitality industry network.
• Stay up to date on market trends and adjust strategies as needed.
• Promote teamwork, collaboration, and strong relationships with leadership and teams.
• Adaptable to change and able to foster an environment that supports change.
• Ability to work under pressure and meet deadlines.

Education & Experience:

• Bachelor's or associate degree preferred (Hospitality Management strongly preferred) or equivalent experience.
• 12 years of prior sales experience; hospitality industry experience preferred.
• Valid driver's license and proof of current vehicle insurance required.
• Reliable transportation for regional travel, with ability to travel by vehicle or air to various locations and conferences.

Hours:

• Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.

Physical Requirements of the Position:

• Light Work: Exerting up to 40 lbs. occasionally (up to 1/3 of the time), up to 20 lbs. frequently (1/32/3 of the time), and/or a negligible amount of force constantly (2/3 or more of the time).
• Requires walking or standing to a significant degree.
• May be required to lift over 40 lbs. on occasion.

Physical Activity of the Position:

• Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.
• This is a safety-sensitive position and may be subject to additional safety requirements.

Environmental Conditions:

• General interior office environment.
• Minimal distractions, primarily from phones and occasional interruptions.
• Protection from weather conditions but not necessarily from temperature changes.

O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.