Principal

The Principal Workfront Consultant (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum value realization from a client’s Adobe Workfront investment. This role is the technical lead for Adobe Workfront engagements, combining deep technical expertise with exceptional relationship management skills. *This role can be located almost anywhere in the U.S. What You Will Do: Adobe Workfront Solution Expertise Develop and execute comprehensive success plans aligning Workfront capabilities with client business objectives. Recommend Workfront Fusion scenarios, modules, and routes to optimize automated workflows and business processes. Recommend system integrations using connectors and APIs to ensure seamless data flow between Workfront and other enterprise systems. Provide expert guidance on Workfront architecture, scalability, performance optimization, and security best practices. Stay current with latest Adobe Workfront releases, features, and industry best practices to drive continuous improvement. Value Analysis/Solutions/Outcomes Transform client business objectives into comprehensive Value Realization programs (success metrics, measurement frameworks, timelines). Evaluate information from multiple client sources, reconcile conflicting priorities, decompose high-level goals into actionable value drivers, and abstract tactical activities into strategic value narratives. Proactively identify and communicate value realization opportunities and risks. Own and monitor client success metrics and KPIs to ensure deliverables demonstrate measurable business value. Strategic Value Thinker Serve as a Value Realization thought leader, implementing success frameworks and measurement capabilities aligned with overall business strategy. Understand client objectives and manage client and consulting team expectations around value delivery timelines. Problem Solver & Success Advocate Use structured, disciplined approaches to solve client adoption challenges, value measurement problems, and success barriers. Anticipate potential client satisfaction issues and exhibit strong advocacy skills. Documentation & Reporting Produce Value Realization documentation (success plans, value measurement frameworks, ROI reports, adoption metrics, executive dashboards). Support consulting team in developing briefs, success statements of work, and measurement templates and tools. What You Will Have: Bachelor’s degree or relevant experience. 8+ years of consulting experience in management or systems integration in client-facing roles. 5+ years hands‑on experience with Adobe Workfront (system configuration and implementation). Experience with Value Realization methodologies, ROI measurement, or business outcome tracking. Conduct client workshops and stakeholder sessions to define success criteria and value metrics. Basic understanding of business case development and value measurement frameworks. Adobe Workfront certification (Professional or Expert level). Deep knowledge of Adobe Workfront architecture, features, and functionalities. Experience with Workfront Fusion scenarios, modules, routes, connectors, and API integrations. Understanding of project management methodologies (Agile, Waterfall, hybrid). Proficiency in database management and basic scripting languages. Experience with system integrations and data mapping. Client relationship management and stakeholder engagement experience. Success plan development and execution. Understanding of consulting delivery methodologies and client engagement processes. Strong analytical skills with ability to translate data into actionable insights. What Will Set You Apart: MBA Desired. Understanding of change management principles and adoption methodologies. Experience in client budget management and commercial discussions. Primary Location City/State: Homebased - Conway, Arkansas Equal Opportunity Employer Statement: Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. #J-18808-Ljbffr