Manager, Account Management

Manager, Account Management

Overview
Mastercard Mexico is looking for a Manager, Account Management to lead and grow a diverse portfolio of clients across Fintech, Enablers, Digital Partners and/or Digital Wallets.

• Develop and execute account strategies for a portfolio of key clients in alignment with country and regional priorities


• Build and manage a robust pipeline of opportunities, aligned with industry trends and Mastercard’s strategic priorities


• Act as a trusted advisor to clients, identifying opportunities and proposing scalable solutions leveraging Mastercard’s platforms and services


• Collaborate with internal stakeholders (Product, Account Management, Data & Services, Transfer Solutions) to design tailored value propositions


• Drive business development and revenue growth across existing and new client portfolios


• Build and maintain strong, long-term relationships with senior client stakeholders, including C-suite


• Lead or support commercial negotiations, contract renewals, and expansion opportunities


• Contribute to local and regional initiatives, supporting Mastercard’s role in driving innovation and economic development

• Bachelor’s degree in Finance, Economics, Business Administration, or related field


• Strong experience in Account Management, Business Development or Commercial roles, ideally within payments, fintech, banking, or digital ecosystem players


• Proven track record of strategic planning, revenue growth, and pipeline management


• Deep understanding of payments landscape, digital solutions, and cross-border products is highly desirable


• Strong relationship management skills, with ability to engage and influence senior stakeholders and C-level clients


• Experience working in matrix organizations and collaborating cross-functionally


• Strong analytical and problem-solving skills combined with commercial mindset


• Excellent communication, negotiation, and decision-making capabilities


• Ability to thrive in a fast-paced, dynamic environment

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.