Director, Global Quality Management Systems

ABOUT THE ROLE

The Director of Global Quality Management Systems (QMS) is responsible for the strategic leadership, development, and continuous improvement of the company's Quality Management System and Quality Data Management capabilities. This role ensures a digitally enabled, data-driven, and increasingly predictive quality organization through advanced analytics and responsible use of AI technologies.

The Director serves as the QMS, Quality Data, and Predictive Quality subject matter expert, partnering cross-functionally to embed quality by design and proactively manage risk.
YOUR DAILY IMPACT AT PELOTON

• Own the global QMS strategy, including quality data capabilities, analytics, and predictive quality roadmap
• Define maturity goals for digital quality, advanced analytics, and AI-enabled capabilities aligned with business strategy
• Oversee core QMS processes including:
  • Document Control
  • Change Management
  • CAPA
  • Deviations / Nonconformances
  • Complaints and Post-Market Surveillance
  • Management Review
  • Quality Risk Management
  • Training & Learning Management Systems
• Drive optimization and automation of QMS workflows using digital tools, and analytics
• Ensure integration of eQMS with enterprise systems to enable end-to-end quality visibility
• Establish enterprise-level quality data governance, including standards, ownership, lineage, and lifecycle management
• Support the development and deployment of advanced quality metrics, dashboards, and analytics to identify trends, signals, and emerging risks
• Enable predictive quality capabilities, such as:
  
  • Early detection of quality events and deviations
  • Predictive CAPA and risk prioritization
  • Proactive supplier and process risk monitoring
• Partner with Data, Digital, and IT teams to leverage machine learning and statistical models to improve quality outcomes while maintaining compliance
• Build and lead a high-performing QMS team
• Collaborate cross-functionally with Manufacturing, Engineering, Supply Chain, Member Support, IT, and Digital teams
• Champion a proactive, predictive, and data-driven quality culture focused on prevention rather than reaction

YOU BRING TO PELOTON

• Bachelor's degree in Science, Engineering, Data Science, or related field required
• Advanced degree (MS, MBA, or equivalent) preferred
• 8+ years of progressive experience in Quality
• 3+ years leading QMS with accountability for quality data, systems, and analytics
• Experience implementing digital quality, advanced analytics, or Quality Improvement initiatives
• Strong understanding of advanced analytics, and statistical methods, as applied to quality
• Experience with eQMS platforms, data visualization, and analytics tools
• Ability to translate complex data and predictive insights into actionable business decisions
• Strong leadership, influence, and change-management skills

#LI-Hybrid

The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives and if the location for the job changes. Our base salary is just one component of Peloton's competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.

As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:

• Medical, dental and vision insurance
• Generous paid time off policy
• Short-term and long-term disability
• Access to mental health services
• 401k, tuition reimbursement and student loan paydown plans
• Employee Stock Purchase Plan
• Fertility and adoption support and up to 18 weeks of paid parental leave
• Child care and family care discounts
• Free access to Peloton Digital App and apparel and product discounts
• Commuter benefits and Citi Bike Discount
• Pet insurance and so much more!

Base Salary Range

$244,000-$308,000 USD

ABOUT PELOTON:

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: View email address on click.appcast.io.

At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.


Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.


If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email View email address on click.appcast.io before taking any further action in relation to the correspondence.

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