Contact Center Supervisor

• Location 8398 Mississippi St., Merrillville, IN, 46410, United States
• Base Pay $52,000.00 - $58,000.00 / Year
• Employee Type FT Exempt
• Required Degree 4 Year Degree
• Travel 10%
• Manage Others Yes

Lead with Purpose. Inspire Growth. Change Lives.

Are you a leader who enjoys developing people, solving problems, and making a meaningful difference every day?

AccessAbilities is seeking a Community Learning Center Supervisor to lead our community learning center day program for adults with intellectual and developmental disabilities. This is a hands-on leadership role where you'll coach employees, oversee daily operations, and help create engaging, person-centered experiences that empower individuals to learn, grow, and thrive.

As our Community Learning Center continues to grow, this position offers the opportunity to help shape the future of our program while building and developing an exceptional team.

Why AccessAbilities?

Our culture is built around four core values:

• Problem Solver We find solutions.
• Proactive We take initiative.
• Driven We strive for excellence.
• Growth Minded We invest in learning, development, and continuous improvement.

We're looking for leaders who are excited to build peoplenot just manage schedules.

What You'll Do

• Lead, coach, and support Community Learning Center employees
• Oversee daily operations and staffing
• Participate in direct support while serving as the on-site leader
• Ensure quality services, documentation, and Medicaid compliance
• Foster a positive, accountable, and engaging team culture
• Create meaningful opportunities for individuals to build independence and community involvement

What You'll Bring

• Bachelor's degree
• Experience supervising or leading employees
• Experience supporting individuals with intellectual and developmental disabilities
• Strong communication, organization, and problem-solving skills
• A passion for coaching others and improving programs
• Valid driver's license, auto insurance, and reliable transportation to transport individuals as needed

Benefits

• Competitive salary
• Health, dental, vision, critical illness, voluntary life, and long-term disability insurance
• Company paid life, AD&D, and short-term disability
• Paid Time Off (PTO) and paid holidays
• 401(k) with company match
• Professional development and advancement opportunities
• Supportive leadership team
• A career where your work truly changes lives

Ready to Make an Impact?

If you're looking for more than a jobif you want to lead a team, help others succeed, and make a lasting differencewe'd love to hear from you.

Apply today and help us build a community where everyone has the opportunity to learn, grow, and thrive.

AccessAbilities, Inc. is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace where all qualified applicants are encouraged to apply.

Compensation details: 52000-58000 Yearly Salary

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