Associate Ops Coordinator-Contract-Scottsdale AZ

Salary: USD0 - USD25 per hour Location: Scottsdale, AZ — 100% Onsite Contract: Contract (7/1/26 - 11/30/26) Pay rate: $25 per hour Hours: 9:00 AM – 6:00 PM (local time), Monday–Friday. Opportunities for overtime, including evenings and weekends, may be available. Position Summary The Associate Operations Coordinator plays a critical role in ensuring the efficient execution of transportation and logistics operations. This position supports daily operational activities, collaborates with customers and carriers, and ensures data accuracy while maintaining a high level of service quality and efficiency. Duties and Responsibilities Execute operational tasks in alignment with company policies and standard operating procedures (SOPs), including: Creating orders and activating shipments Building, assigning, and booking loads Scheduling appointments Tracking and tracing shipments Invoicing and updating financials Managing non-standardized carrier payment activities (e.g., T‑checks) Rejecting and canceling orders Updating and resolving events Bouncing loads and executing load builder profiles Monitor task boards and assigned email accounts to respond promptly to customer and carrier requests Document events accurately using SOPs and experience; follow escalation procedures as needed Follow through on customer and carrier inquiries to ensure timely resolution and satisfaction Validate and maintain accuracy of load data within internal systems according to company and customer standards Escalate questions, discrepancies, or issues when appropriate Perform additional responsibilities as assigned based on team or regional requirements Qualifications Required High school diploma or GED Minimum 1 year of experience as an Associate Operations Coordinator Ability to work evenings and/or weekends as needed External candidates: Minimum 2 years of call center, customer service, or transportation/logistics experience Preferred Bachelor’s degree from an accredited college or university Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.) Previous customer service experience in a call center or similar environment Strong communication, prioritization, and time management skills Proven attention to detail and accuracy Commitment to working in a diverse and inclusive environment This role operates in a fast‑paced, team‑oriented environment requiring strong attention to detail, multitasking, and customer service skills. Flexibility to support extended hours or additional shifts may be required based on business needs. #J-18808-Ljbffr Ledgent Technology