Patient Registration Rep, Outpatient - Day Shift

Employment Type: Full time Shift: Day Shift Description: Job Title: Patient Registration Rep, Outpatient Employment Type: Full-Time Shift: 40hrs/wk, Day shift M-F 6:30am-3pm. Per department needs. Location: Saint Francis Hospital - Wilmington, DE Position Purpose The Patient Access Rep is the entry level position of the Patient Access career path. The PAR performs outpatient and inpatient registration functions; Provides general information to hospital users, patients and families; Ensures that patients meet financial requirement; Provides excellent patient focused customer service; Communicates effectively to service delivery areas to maximize patient flow and customer service. The PAR I employee is certified in all functional areas for PAR I which include: Up-Front Collections Emergency Department Registration Outpatient Registration OP Surgery & Special Procedures Registration Express Check-In Desk Insurance Verification Minimum Qualifications High School graduate degree required At least 1 year of experience working in hospital admissions, business office and/or physician's office required Knowledge of EPIC EMR Knowledge of insurance verification highly preferred Must have strong verbal and written communication skills Medical Terminology required HFMA CRCR or NAHAM CHAA required within one (1) year of hire Position Highlights and Benefits Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from the first day of employment. Work/Life balance with flexible schedules. Free onsite parking. Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all. Referral Rewards Program For more than 90 years, Saint Francis Hospital has served the Wilmington community and Northern New Castle County by providing compassionate health care of the highest quality. Founded by the Sisters of Saint Francis of Philadelphia in 1924, Saint Francis heeds a particular call to serve those in need. Our ministry is to serve all who require expert medical care regardless of religion, race, color, creed or economic status. Our commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit You can also follow Trinity Health on LinkedIn. #J-18808-Ljbffr Trinity Health