SLA Performance & Operations Analyst
Socket
Avalore is seeking an Operations Analyst to manage SLA performance, monitor compliance, and report on service delivery across IT operations. You will identify breaches, propose improvements, and maintain monitoring systems to ensure accurate, timely SLAs for stakeholders. You will collaborate with IT teams and external providers, partake in service reviews, and help update service catalogs and OLAs. Strong English, clear communication, and MS Office proficiency are required; US work #J-18808-Ljbffr Socket
Vacancy posted 2 days ago
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