CO2 Service Technician

CO₂ Service Technician

The CO₂ Service Technician provides hands-on technical support for installing, maintaining, and repairing automation or CO₂ equipment at customer sites. This role involves extensive travel and requires the ability to work independently while ensuring high-quality service delivery.

Responsibilities:

• Carries out technical assignments to install, modify, and repair factory automation equipment at customer sites, with 100% travel weekly.
• Maintains a safe work environment and reports any issues that arise.
• Operates and programs machines, understanding all technical aspects and machine parameter functions.
• Prepares standard equipment documentation and reports to include service reports, Expense reports, and others as directed.
• Provides customers with timely and accurate technical information in a positive and straightforward manner.
• Provides equipment operation and maintenance training to customers employees and fellow field service technicians.
• Prepare and submit documentation for efficient invoicing.
• Maintain company property for safe operation and maximum life.
• Efficiently manage business expenses to maximize profitability.
• Perform routine maintenance on equipment and assist in the establishment of the preventative maintenance schedules with customers and service coordinator.

Problem-Solving/Know How:

• Associates degree in Laser/Electro/Optics or equivalent is required.
• Two or more years related experience, including troubleshooting.
• Functional PC and appropriate software skills required.
• Ability to use hand tools, meters, gauges, schematics, and jigs to adjust and maintain proper machine calibration and performance.
• Ability to travel extensively 95%, primarily, United States, with possibility of Mexico, Canada, and Japan always on short notice.
• Ability to work independently with little supervision.
• Strong attention to details, meeting deadlines and commitments required.
• Strong diagnostics and technical aptitude, including knowledge of AC & DC electrical, mechanical, and optical systems.

Communications:

• Strong written/oral communication skills are required.

Benefits & Perks:

Panasonic is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health.

Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.

Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.

Panasonic Retirement Savings & Investment Plan (PRSIP) – 401(k) plan with company matching contributions and immediate vesting.

Paid Time-Off Benefits – Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.

Educational Assistance – Tuition reimbursement for job-related courses after six months of service.

Health Management and Wellbeing Programs – Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources.

Salary Range 25-30/hr + Bonus