Medical Assistant II

Assists in examination and treatment of patients under the direction of a physician.

Responsibilities

• Maintain patient flow during clinic hours and document review of systems.
• Measure vital signs such as pulse rate, respirations, blood pressure, weight, and height.
• Update past and current medical, social, and family history; review medications and update medication list at each visit.
• Correctly record patient information in the electronic medical record (EMR).
• Assist in training of new employees as needed.
• Prepare patient charts in EMR for visits by scanning, abstracting, and reviewing to ensure all necessary medical records are available.
• Access and navigate websites or contact outside facilities to obtain necessary information.
• Refill and pre-authorize medications, communicating with patients, pharmacies, or insurance companies as needed.
• Maintain records of patient samples and other medications, disposing of expired medications appropriately.
• Prepare treatment rooms for patient examination and maintain clean, fully supplied exam rooms.
• Order medical supplies as needed and complete patient assistance paperwork/requests.
• Obtain pertinent medical information from patients to facilitate medical decision-making according to office protocol.
• Respond to calls and MyChart inquiries as needed, and manage daily work flow logs and work queues in EMR/Practice Management system.
• Coordinate or oversee work queues in the office.
• Answer incoming calls, schedule appointments, check-in and out patients, and complete pre-certifications for prescriptions, procedures, and surgeries as needed.
• Operate EKG, cardiac monitors, and other equipment to administer routine diagnostic tests and perform clinical duties such as administering vaccinations, phlebotomy, and cast removal as assigned.
• Maintain a safe, secure, and healthy work environment by following and enforcing standards and procedures and complying with legal regulations.
• Maintain patient confidence and protect operations by keeping patient care information confidential.
• Understand and adhere to the legal responsibilities and requirements of the medical assistant role.
• Demonstrate comprehension and support of quality measures and patient experience.

Required Skills & Experience

• Excellent computer skills (Microsoft Outlook, Excel, EMR, and scheduling systems).
• Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone.
• Ability and willingness to travel to other physician offices as requested or needed.

Preferred Skills & Experience

• Two (2) to five (5) years of Medical Assistant or other relevant experience.
• Practice in different care settings (e.g., Primary care, Specialty, EMT, etc.).
• Complementary clinical skills such as phlebotomy, performing EKGs, stitches removal, splinting, etc.

Schedule Notes

Monday - Friday 8am-4:30pm

Required: At least 1 year of medical assisting experience in a primary care office.

Required Orientation at designated location.

Interviews

In-person/video