Lead Product Manager (PDM)

Join Our Team in Irving, TX - Transform Digital Lending Experiences

Are you driven by the opportunity to shape digital and omni-channel applications? Join us in Irving, TX, where you'll play a pivotal role in building industry-leading lending experiences for millions of customers. As a key player in our product team, you'll guide teams and processes to create new customer experiences across digital and branch touchpoints. This is your chance to make a significant impact in a customer-centric environment.

Responsibilities

• Collaborate with business and technology leaders to align technical feasibility with business needs.
• Lead discovery efforts to build a high-value product plan/roadmap.
• Manage the product roadmap using business intelligence, VOC, and analytics.
• Evaluate business ideas for usability, value, feasibility, and viability.
• Develop a deep understanding of customer needs and experience pain points.
• Partner with analytics and BI teams for in-depth customer behavior analysis.
• Work closely with UX to ensure best-in-class experiences in all deliverables.
• Measure and optimize key metrics through A/B testing.
• Present product plans to stakeholders, demonstrating performance awareness.

Requirements

• 5-7 years of experience in product management or ownership within digital platforms.
• Experience with messaging systems, communication platforms, or engagement tools.
• Strong understanding of data flow across systems supporting customer interactions.
• Proficiency in writing detailed user-stories and acceptance criteria.
• Experience with agile operating models and tools like Jira, Confluence.
• Ability to operate independently and deliver initiatives end-to-end.

Preferences

• Exposure to AI-enabled or automated communication systems.
• Experience in regulated industries such as financial services.
• Proven ability to influence in a matrixed environment.
• Experience communicating with senior executive-level leaders.

Ready to make an impact? Apply now and help us build valuable consumer experiences in Irving, TX!

Email Subject Line: Lead Product Manager Opportunity in Irving, TX

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