Training and Development Lead

Organizational Development Consultant

The Organizational Development (OD) Consultant strengthens Archbold's performance and culture by improving organizational processes, developing leaders, and supporting systemwide change initiatives. In the initial phase of this role, the OD Consultant will lead the development and standardization of enterprise-wide Standard Operating Procedures (SOPs). After the SOP initiative is established, the role will transition into a full-scope OD function, focusing on leadership development, change management, workforce engagement, culture initiatives, and organizational capability-building across all Archbold entities.

This role partners with leaders, HR, Quality, and Performance Improvement to build a high-performing culture and ensure consistent, effective organizational practices.

Key Responsibilities

Phase 1: SOP Development & Process Standardization (First 12–18 Months)

• Lead the systemwide SOP initiative, including creation, standardization, and implementation of SOPs across clinical, operational, and support departments.
• Facilitate interviews and working sessions with subject matter experts to understand current-state workflows and translate them into clear, easy-to-follow SOPs.
• Develop standard templates, style guidelines, and governance processes to ensure systemwide consistency.
• Produce process maps and future-state workflows using OD tools such as flowcharts, RACI matrices, and decision pathways.
• Ensure SOPs comply with regulatory standards (Joint Commission, CMS, OSHA, HR policies, etc.).
• Partner with HR, Quality, Compliance, and Operations to validate accuracy and ensure successful adoption.
• Train managers and team members on the effective use, maintenance, and updating of SOPs.
• Build sustainable infrastructure for SOP review cycles, version control, and accessibility.

Phase 2: Full-Scope Organizational Development (Ongoing)

• Leadership Development & Capability Building
• Design, deliver, and support leadership development programs, workshops, coaching tools, and team effectiveness sessions.
• Develop learning content and resources to strengthen leadership competencies across the system.
• Facilitate group development experiences, including team dynamics, trust-building, psychological safety, communication, and performance excellence.
• Change Management
• Lead or support change management planning and execution for major system initiatives, ensuring clear communication, stakeholder alignment, and smooth adoption.
• Provide coaching to leaders navigating organizational transitions, restructures, or culture change efforts.
• Culture & Engagement
• Support systemwide culture initiatives, including Great Place to Work (GPTW) survey action planning, engagement strategies, and team experience improvements.
• Use assessments, diagnostic tools, and organizational feedback to recommend and deploy interventions that strengthen culture and engagement.
• Organizational Effectiveness & Improvement
• Partner with Performance Improvement and HR to enhance processes, improve workflows, and support operating model changes.
• Use organizational data to identify opportunities for improvement and support action planning.
• Assist with strategic planning, talent strategy initiatives, and OD-related components of organizational priorities.

Required Qualifications

Bachelor's degree in Human Resources, Organizational Development, Industrial/Organizational Psychology, Business, Healthcare Administration, or related field.

3+ years of experience in organizational development, HR consulting, training/learning, or process improvement.

Demonstrated ability to build documentation such as SOPs, workflows, or detailed operational processes.

Strong facilitation skills with the ability to lead discussions with leaders and frontline team members.

Excellent verbal and written communication skills, capable of simplifying complex information.

Working knowledge of change management principles (e.g., ADKAR, Kotter, Prosci) or willingness to obtain training.

Preferred Qualifications

Master's degree in Organizational Development, I/O Psychology, Leadership, or related field.

Experience in healthcare or a multi-facility system.

Experience designing and delivering leadership development programs.

Certification in Prosci, Lean Six Sigma, SHRM-CP/SCP, or PHR/SPHR.

Experience with learning technologies, talent development tools, or survey platforms.

Key Competencies

Strategic and critical thinking, Facilitation and coaching, Project management, Relationship building and influence, Communication excellence, Change management, Process improvement, Data interpretation and insight generation, Leadership presence

Perks/Benefits

Have optimal opportunity for career growth within our growing organization, Medical / Dental, Retirement Plan, PTO and paid life insurance

What Sets Us Apart

Archbold Medical Center is a four-hospital, four-nursing-home health system with 540 patient beds. We employ more than 2,500 people and boast an outstanding medical staff of nearly 200 qualified physician specialists. Our flagship hospital, Archbold Memorial Hospital, is a 264-bed hospital located in Thomasville, Georgia. Our system hospitals, also in Georgia, are Archbold Brooks Hospital in Quitman, Archbold Grady Hospital in Cairo, and Archbold Mitchell Hospital in Camilla. For nearly 100 years, Archbold has been synonymous with high-quality, compassionate medical care. While our exemplary facilities have helped us maintain an excellent reputation, our team members are what makes Archbold special.

What We Offer

You are unique. You have skills and a strong passion for helping people. You also have personal goals, and Archbold wants to help you achieve them. We are a diverse healthcare system that promotes teamwork, continuing education, and leadership, and we are committed to recruiting and retaining the best healthcare professionals to join our Archbold team.

We know that your time and expertise are valuable, and to help our employees be at their best and make the most of their employment experience, we offer a comprehensive and generous benefits package that helps our employees and their families meet the challenges of everyday living. We strive to be a workplace of choice, and from high-quality medical and dental care benefits to retirement benefits that help build wealth for your future, Archbold is proud to offer our employees one of the best benefits packages in the area.

Below are a few of the benefits Archbold Medical Center offers to employees:

• Work/Life Balance
• Planning for the Future
• Low-Cost Prescriptions
• Health & Wellness Benefits
• Planning for Life's Unexpected Moments
• Helping You to Advance Your Career

Mission

To provide safe, innovative and compassionate care for our communities.

Vision

A healthier region, stronger communities, meaningful work, and trusted care

Location

Archbold Medical Center · HUMAN RESOURCES

Schedule: Full Time, Day Shift, 8:30am - 5:00pm