Supplier Quality Coordinator

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

Position Purpose

The Supplier Quality Coordinator supports TAIT by helping ensure purchased materials, components, and supplier provided documentation meet established quality, manufacturing, and customer requirements. This role helps reduce delays caused by missing or incomplete supplier documentation, supports incoming inspection flow, and improves visibility to repeat supplier quality issues.

This is an individual contributor role intended for someone developing knowledge of supplier quality, manufacturing documentation, inspection requirements, and quality systems. The role is primarily tactical and operational, with regular collaboration across Procurement, QC, Engineering, Manufacturing, and external suppliers.

Essential Responsibilities & Accountabilities

• Review supplier documentation for completeness, including certificates of conformance, material test reports, packing slips, certifications, and other required quality records.
• Follow up with suppliers and Procurement when required documentation is missing, incorrect, or incomplete.
• Support QC by helping resolve supplier related documentation issues that prevent materials from moving through inspection.
• Track supplier quality issues, including missing certifications, incorrect documentation, damaged material, wrong material, dimensional defects, and vendor nonconformance.
• Maintain supplier quality logs, issue trackers, and documentation records.
• Assist with gathering information for supplier corrective action requests.
• Help monitor repeat supplier issues and escalate trends to Procurement, QC, Engineering, or leadership.
• Support supplier scorecard data collection, including quality defects, documentation accuracy, responsiveness, and repeat issues.
• Partner with QC to understand incoming inspection holds related to supplier performance.
• Communicate professionally with suppliers to request missing information, clarify requirements, and support timely issue resolution.
• Assist with maintaining approved supplier records and supplier quality documentation.
• Support process improvement efforts related to incoming inspection, supplier documentation, and vendor communication.
• Follow all company safety, quality, and documentation procedures.
• Perform other duties as assigned to meet business needs.

Qualifications/Experience

To successfully perform the essential responsibilities of the role, individuals must possess the following level of education and experience, or an equivalent combination of education, training, and relevant work experience.

• High school diploma or equivalent required.
• Associate degree, technical certification, or coursework in manufacturing, quality, engineering technology, supply chain, or business preferred.

• 0 to 2 years of experience in quality, manufacturing, procurement, supply chain, documentation control, or administrative coordination preferred.
• Experience in a manufacturing environment is helpful but not required.
• Strong attention to detail and accuracy.
• Ability to organize and track multiple open issues at one time.
• Clear written and verbal communication skills.
• Ability to follow up consistently with internal teams and external suppliers.
• Basic understanding of manufacturing, quality, or supply chain processes preferred.
• Ability to read and interpret basic purchase orders, packing slips, certifications, and quality documentation.
• Willingness to learn technical documents such as drawings, specifications, material requirements, certificates of conformance, and material test reports.
• Comfortable working in systems such as ERP, Excel, or quality tracking tools.
• Ability to identify patterns and escalate recurring issues.
• Collaborative approach with Procurement, QC, Engineering, and Manufacturing teams.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to frequently walk, bend, climb, push, pull, twist, squat, stoop, and kneel each day.

Work conditions of the role are:

Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises

• Work environment involves some exposure to hazards or physical risks which require following basic safety precautions

Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes, safety glasses, reflective vest, ear plugs, steel toed shoes, and other PPE as required by the location

TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.