Health Coach/Medical Assistant (Part Time)

Job Description

Job Description

Position: Health Coach/Medical Assistant
Company: Medi-Weightloss of Chesterfield

Part Time: Wednesdays (12pm-6pm), Fridays (7am-1pm), and Saturdays per month (8am-2pm).

About Us:
Join our thriving team at Medi-Weightloss of Chesterfield where we're dedicated to transforming lives by helping individuals achieve their health and weight loss goals. Our personalized medical weight loss, hormone optimization, and wellness programs, combined with a supportive and caring environment, make us a leader in the industry. We are seeking a talented and experienced Health Coach/Medical Assistant with front office expertise to enhance our team.

Why Join Us:
• Dynamic Team Culture: Be part of a talented and collaborative team committed to excellence in patient care.
• Career Growth Opportunities: Thrive in an environment that values your skills and offers opportunities for professional development.
• Competitive Compensation: Enjoy a competitive salary and benefits package.

Primary Responsibilities:
The ideal candidate will play a pivotal role with primary responsibilities that include patient counseling, patient vitals, EKG, phlebotomy, and front office duties. We value team players with clinical skills and experience in insurance and VOB. Exercise knowledge a plus.

Administrative Duties:
• Utilize a multi-line phone system to answer and appropriately route all incoming calls.
• Conduct follow-up calls to discuss patient progress and address concerns.
• Refer non-routine, sensitive, or complex requests to the appropriate staff member.
• Ensure exceptional patient service by maintaining a friendly environment, greeting patients, and upholding outstanding standards.
• Assist with monitoring daily inventory levels of clinical and office supplies.
• Perform daily scanning and uploading of documents in patient files.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.

Clinical Duties:
• Obtain patient vitals, EKG, and perform phlebotomy.
• Administer IM injections.
• Prepare laboratory order forms and obtain patient laboratory results.
• Assist Physicians or Nurse Practitioners with patient referrals to other healthcare professionals.
• Document patient progress notes in the patient chart and/or EMR.
• Conduct follow-up calls to patients to discuss progress and address concerns.
• Perform other clinical duties as required.

Patient Counseling and Education

• Conduct one-on-one consultations to assess patient needs and develop customized nutrition and wellness plans

• deliver motivational, uplifting guidance that helps patients make lasting behavior and lifestyle changes

• monitor progress, identify challenges, and adjust care plans under provider supervision

• educate patients on nutrition, exercise, and behavior modification for long-term weight management success

• conduct follow-up calls to discuss progress, answer questions, and provide ongoing encouragement

Requirements:
Key Competencies:

Motivate and Influence Others

• Deliver positive, encouraging consultations that inspire patients to succeed.

• Demonstrate passion for helping others through empathetic, uplifting communication.

• Model dependability, accountability, and commitment to personal and professional growth.

Communications

• Communicate clearly and empathetically with patients, team members, and providers.

• Handle sensitive or complex inquiries with professionalism and discretion.

• Conduct proactive follow-up calls to discuss patient progress and address concerns.

Drive Results

• Apply knowledge of nutrition, exercise, and the Medi-Weightloss Programs to guide patients toward successful outcomes.

• Participate in marketing, grassroots outreach, and referral programs to support clinic success and growth.

• Take initiative to achieve performance goals and contribute to overall clinic profitability.

Coach and Develop

• Demonstrate the ability to coach patients through lifestyle changes and behavior modification.

• Support peer development by training and mentoring team members when requested by management.

• Foster a collaborative, learning-oriented clinic culture.

Patient Care Excellence

• Provide a welcoming, compassionate experience for every patient

• Maintain outstanding standards of service, professionalism, and product knowledge

• ensure each patient receives the highest level of care in alignment with Medi Weight-loss values

Salary: [Competitive, Commensurate with Experience]